Carpet Exchange

Mar 18th, 2024

I bought carpet there a couple years ago. I went back for tile. Carpet Exchange was great. Phil was amazing, thorough, smart and patient. He made sure I got exactly what I wanted. I am really grateful.
Mar 3rd, 2024

Ben Fitz was easy to work with. The installation went smoothly. The floors look great! The crew did a wonderful job - they cleaned up and left zero mess! We will be contacting you for tile next! Great experience overall. Thank you!
Feb 28th, 2024

Was great got carpet cheap
Feb 14th, 2024

We were quoted a 2 day job. 1 was to be demo and the other laying the floor. We werent contacted when they realized it was taking longer and when we arrived to what we thought would be a finished project it was a construction zone. There was dust and mess everywhere. They didnt cover anything to protect cooktops or other appliances. They didnt remove baseboards before demoing tile. As a result we had damaged walls, baseboards and a big mess to clean up. They also used two different types of quarter round. It was really disappointing to say the least and doesnt look like a professional job or what we should get for what we paid for. I tried to verify if this was standard practice and express my concerns and couldnt get an email or phone call back. I have a another level that needs flooring but Im not going to use this company. ****UPDATE 2 years later the flooring has a 12 inch crack,see additional pictures. They sent someone out to do repairs and they said the instillation was done poorly and had to take out half the floor and repair multiple spots. It looks much better and were hoping it lasts.****
Feb 22nd, 2024