Chamber of Commerce

      Carousel Cleaners

      ( 115 Reviews )

      Carousel Cleaners
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Wednesday:
      7:00 AM - 7:00 PM
      Thursday:
      7:00 AM - 7:00 PM
      Friday:
      7:00 AM - 7:00 PM
      Saturday:
      7:30 AM - 4:30 PM
      Sunday:
      Closed
      Monday:
      7:00 AM - 7:00 PM
      Tuesday:
      7:00 AM - 7:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.2 - (115 reviews)
      82
      11
      1
      4
      17
      Read Our 115 Reviews

      Chamber Rating

      Verified Member
      4.2 - (115 reviews)
      82
      11
      1
      4
      17
      › ‹
      • Mike Killmeyer

        I have been a customer for 15 years and I always am pleased with their service. The girls in the shop are great. In the summer heat and in the windy winter, they are always there to help. I drop off dirty shirts and they give them back clean. its a good deal.
        Mar 17th, 2024

      • Charlotte Humphrey

        Terrible customer service. I dropped off a leather jacket and only after was notified they wouldnt clean it - after Ive taken another leather jacket here before? When I picked up my things the older woman behind the counter chirped at me for not thanking her, accused me of yelling at her and that it was all on camera - when I asked her name, she was unwilling to share, but was more than willing to throw the owners name out! So, Mike Miller, I recommend hiring someone with less attitude to run your store!
        Feb 23rd, 2024

      • Layne Agee

        DONT GO HERE! They lost my favorite shirt. I had the laundry stub that showed I dropped off one more shirt than they gave back to me. Thats what the stub is for! But they called me a liar for over a month. Told me I couldnt prove it because their cameras dont work. After weeks of me following up with them and them telling me Im wrong, they gave me a bit of money to make me go away but didnt even refund the dry cleaning bill they screwed up. 2 months later, they called me to say some other customer brought back my shirt. They gave it to the wrong customer. But they made excuses. And I never got an apology or acknowledgment that they called me a liar the whole time. TERRIBLE
        Feb 21st, 2024

      • Vanessa Clark

        This is a great and reasonably priced cleaner
        Jan 27th, 2024

      • Michael Cattanach

        After being a customer for 2 years, I would say I had OK service, still a pen and pencil shop, asking for my phone number every time, but - hey that's OK. What has changed recently is there have been a couple issues, a stain and a couple damaged mens shirts. Usually for small errors I can just let things go due to good service, but this time they ruined a brand new mens dress shirt. When I walked in to have a civil conversation with them, they blamed the shirt, and insulted how much I paid for the shirt "I don't understand why you would pay that much for a shirt like this". 3rd strike, you are our Carousel. Patience is gone, and I will find another cleaner that is willing to work with customer for ways to remedy a poor situation.
        Jan 25th, 2024

      Read Our 115 Reviews

      About
      Carousel Cleaners

      Carousel Cleaners is a dry cleaner laundry service in Denver, Colorado. We have been doing business since 1970, happily and proudly providing fabricare needs to our neighbors and friends. We have made every effort to grow and progress with the changing needs of our customers and come to work every day ready to help with your cleaning needs-spills-mishaps-rips and tears as well as emergencies.

      Contact Info

      Services

      • Alterations
      • Cleaners
      • Cleaning laundry
      • Dry Cleaning
      • Executive Shirt Laundry
      • Feather Pillows
      • Flag Cleaning
      • Household Items
      • Laundry
      • Laundry cleaning
      • Laundry cleaning service
      • Night Box Drop Off
      • Press
      • Rug Cleaning
      • Tailor
      • Uniforms
      • Wedding Gowns
      • Laundormat
      • Laundry cleaning near me
      • Clean clothes
      • Dry cleaning repairs
      • Dry cleaning services
      • Dry cleaner
      • Cleaners near me
      • Dry cleaners
      • Dry cleaner near me
      • Best Denver dry cleaner
      • Dry clean
      • Cheap laundry cleaning
      • Cheap laundromat
      • Best dry cleaner
      • Best dry cleaning
      • Stain removal
      • Fix tears
      • Cleaner
      • Fast laundry service
      • Quick laundry cleaning
      • Quick dry cleaning
      • Laundry service
      • Remove stains
      • Wash out stains

      Payment Methods

      • DEBIT
      • DISCOVER
      • MASTERCARD
      • VISA
      • CASH

      Questions & Answers

      Q What is the phone number for Carousel Cleaners?

      A The phone number for Carousel Cleaners is: (303) 477-1001.

      Q Where is Carousel Cleaners located?

      A Carousel Cleaners is located at 4040 West 38th Avenue, Denver, CO 80212

      Q What is the internet address for Carousel Cleaners?

      A The website (URL) for Carousel Cleaners is: https://www.carouseldrycleaners.com/

      Q What days are Carousel Cleaners open?

      A Carousel Cleaners is open:
      Wednesday: 7:00 AM - 7:00 PM
      Thursday: 7:00 AM - 7:00 PM
      Friday: 7:00 AM - 7:00 PM
      Saturday: 7:30 AM - 4:30 PM
      Sunday: Closed
      Monday: 7:00 AM - 7:00 PM
      Tuesday: 7:00 AM - 7:00 PM

      Q How is Carousel Cleaners rated?

      A Carousel Cleaners has a 4.2 Star Rating from 115 reviewers.

      Hours

      Wednesday:
      7:00 AM - 7:00 PM
      Thursday:
      7:00 AM - 7:00 PM
      Friday:
      7:00 AM - 7:00 PM
      Saturday:
      7:30 AM - 4:30 PM
      Sunday:
      Closed
      Monday:
      7:00 AM - 7:00 PM
      Tuesday:
      7:00 AM - 7:00 PM

      Related Categories

      Ratings and Reviews
      Carousel Cleaners

      Overall Rating

      Overall Rating
      ( 115 Reviews )
      82
      11
      1
      4
      17
      Write a Review

      Mike Killmeyer on Google

      image I have been a customer for 15 years and I always am pleased with their service. The girls in the shop are great. In the summer heat and in the windy winter, they are always there to help. I drop off dirty shirts and they give them back clean. its a good deal.

      Charlotte Humphrey on Google

      image Terrible customer service. I dropped off a leather jacket and only after was notified they wouldnt clean it - after Ive taken another leather jacket here before? When I picked up my things the older woman behind the counter chirped at me for not thanking her, accused me of yelling at her and that it was all on camera - when I asked her name, she was unwilling to share, but was more than willing to throw the owners name out! So, Mike Miller, I recommend hiring someone with less attitude to run your store!

      Business Response on Google Feb 12th, 2024
      Charlotte thank you for taking time to write a review. I looked at your cleaning history and in December you had a leather coat that we also did not clean and returned at no charge. As many will probably read this review I will explain about leathers as they require a process that will reoil the skin and a process that can restore any lost color. Most drycleaners are only equipped to clean but not restore. Denver at one time had two leather specialists who are now out of business. There are cleaners that say they can clean leathers but have no restorative capabilities. We suggest Arrow Cleaners in Kansas City. They do a very seamless mail order service. They will email a shipping label to you then go to Pack N Ship send it to Arrow Cleaners they will send a photo,clean the garment and return and charge your credit card. They are well known as a reputable leather cleaners. Also there are a few cleaners that will send to a leather cleaners for you but cost will be more. As for the exchange between you and my CSR civility goes both ways being irritated because we cannot safely clean your garment, complaining about prices and empathily saying you will not use our services anymore does not bode well when thrown at someone who inherently wants to wait on you pleasantly and respectfully. It is always our goal and intent to clean your clothes safely and professionally. The charge is reflective of cost to do business. Denver minimum wage of $18.27 ( and no one at our store works for minimum wage as they would be easily lured away by competitors) combined with high property taxes as well many government mandated costs determine what we must charge. If that drives you away so be it I Mike Miller personally invite you Charlotte to continue to do business with us and we will do the very best to use our experience and skill to clean and press your garments to a ready to wear condition. Thanks Mike

      Layne Agee on Google

      image DONT GO HERE! They lost my favorite shirt. I had the laundry stub that showed I dropped off one more shirt than they gave back to me. Thats what the stub is for! But they called me a liar for over a month. Told me I couldnt prove it because their cameras dont work. After weeks of me following up with them and them telling me Im wrong, they gave me a bit of money to make me go away but didnt even refund the dry cleaning bill they screwed up. 2 months later, they called me to say some other customer brought back my shirt. They gave it to the wrong customer. But they made excuses. And I never got an apology or acknowledgment that they called me a liar the whole time. TERRIBLE

      Business Response on Google Feb 15th, 2024
      Hi Layne. Our CSR's were uncertain if you dropped the the shirt or not. They did not call you a liar. They did ask if you were certain you dropped it off. Usually we could easily check with our cameras but as luck would have it that camera was not operating that day. After allowing us some time to search for your shirt that you said cost $80 we gave you a check for $85 at which time you time you demanded full reimbursement for your complete dry cleaning order. Quite frankly I consider this pileing on and trying to turn an unfortunate situation into a bonanza. As it turns out a customer returned the shirt and and we recleaned it and returned it to you. Now you have the shirt and the cash. I know we inconvenienced you and am sorry for that. I do not think it can be said we were unfair to you in the end. Thanks Mike

      Vanessa Clark on Google

      image This is a great and reasonably priced cleaner

      Michael Cattanach on Google

      image After being a customer for 2 years, I would say I had OK service, still a pen and pencil shop, asking for my phone number every time, but - hey that's OK.
      What has changed recently is there have been a couple issues, a stain and a couple damaged mens shirts. Usually for small errors I can just let things go due to good service, but this time they ruined a brand new mens dress shirt.
      When I walked in to have a civil conversation with them, they blamed the shirt, and insulted how much I paid for the shirt "I don't understand why you would pay that much for a shirt like this".
      3rd strike, you are our Carousel. Patience is gone, and I will find another cleaner that is willing to work with customer for ways to remedy a poor situation.

      Business Response on Google Jan 20th, 2024
      Hi Michael. I must apologize for the reference to your choice of shirt and the cost. It is our observation that cost does not always reflect on performance of wear or reaction to care process. I understand you have sewed in collar stays thatay have contributed to your problem. I wish I had been present when you came in and been able to examine your collar. There may have been a remedy. My name is Mike and sincerely would like a chance to look at your shirt to determine if there is any corrective action and if we properly processed your shirt. Thanks Mike
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 115 Reviews )
      82
      11
      1
      4
      17

      Write a Review

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