Yampa Sandwich Co.

Hi, Brian! Thanks for taking the time to leave your kind review. If there is something we could have done better to achieve the extra star, we would love to hear about it. We appreciate your business and look forward to seeing you soon. -Dave

Hi, t c. I apologize for the late response, but want you to know that we have acted very quickly to your review. We are extremely sorry for the unfortunate experience. The entire team has been made aware of your visit and is diligently looking into what might have gone wrong. Part of our effort was to track down your transaction to help pinpoint the issue. Unfortunately, we are unable to locate you in our system based on the name you have used in your review. Our manager [Kevin] would greatly appreciate the opportunity to connect with you and turn something bad into something good. If you would please share your contact information with either me, [email protected] or Kevin, [email protected], it would be very helpful with our effort. We promise to put a smile on your face. t c, we appreciate your honest review and can only hope we have the opportunity to continue the conversation. -Dave

Thank you, Matthew! Nice shot of the meatball sandwich. -Dave

Hi Maria. Thank you for taking the time to connect and letting me know about your experience. First, I want to apologize for the major inconvenience. Due to the severe Denver storm we encountered yesterday, we made the decision to close all locations for the safety of our teams. We attempted to contact all catering orders that day, but somehow your order was overlooked. With regard to refund, your order was never entered into our system, which means no transaction ever took place. If you see anything different from your end, please let me know immediately. Kevin Flynn, our GM, has been trying to connect with you by both phone (mailbox full) and email (auto-reply) with the sincere hope to personally apologize for the mistake that was made. Please understand that by no means was it our intention to disappoint you and your guests yesterday. Maria, I would be happy to continue this conversation. You can reach me directly by email [email protected]. Thank you again and have a wonderful day. -Dave

Wowzers! Thank you so much Kristy. Perhaps we need to include you in our next menu development session:) The Yampa team is very thankful and we look forward to satisfying your Sherpa addiction. -Dave