BMO

The tellers at this branch were so incredibly rude. The manager was loudly discussing a discrepancy with another teller so much that the teller and I was so distracted and then when the manager came over and was rude to me told m3 false information multiple times and corrected himself after I had questioned it and although I had the intention to deposit a very large check I was so disappointed with the lack of customer service that I walked out. Not currently happy with how the changes have been made with the company transition
Jan 5th, 2024

It's not a good experience at this bank at all. I went to cash a check given to me by a bmo customer. The there was a male teller there that resembled prince Harry. He told me the cost to cash the check was $10. Horrible pricing so I said I would just go to my bank. He said have a nice day (N word). Very racist and rude staff.
Dec 9th, 2023

Carlos is fantastic, the tellers unfortunately seem unprofessional but Carlos is really great.
Jul 14th, 2023

Replace your atm! I don't know how many times this thing has been out of order or cannot dispense cash. What's the point of a bank atm without cash that causes you to incur fees at another atm!? Ridiculous. The thing is broken. Get rid of it.
Jun 8th, 2023

I opened a BMO account after some marketing promising $300 after 90 days with direct deposits. Instead, after depositing a paycheck my funds were frozen for over a month, with BMO claiming they needed to verify there wasnt fraud with the check. This was not only insulting and inconvenient, it was distressing to have them hold on to my money with no recourse, and little information as to what was going on with the investigation. During the time I spent watching my locked funds, I found that BMOs technology (app, website, etc.), is severely behind when compared to the big banks you can think of, they also dont offer early deposit for paychecks as many banks do. Finally, despite plenty of locations in the Denver area, the management is poor and the employees are rude and unhelpful. Do yourself a favor and stay away from BMO, they cant deliver what their marketing promises.
Feb 6th, 2024