Summit at Wash Park Apartments

Mar 4th, 2024

Toured available apartments and worked with the Community Manager to apply and sign my lease. Quick response time for everything and all my questions got answered. All around a great experience and I am so excited to move in!
Feb 29th, 2024

Feb 3rd, 2024

We've lived here for about 2 months now, and considering we have lived in real luxury apartments in Capital Hill (AMLI at Uptown), as well as places in Copenhagen, Denmark and Golden this place really isn't as bad as all the reviews say. Our unit is less than $2K and with that in an expensive city means there isn't going to be the most glamourous amentities. I will say as a leasing professional in the past I was a little unhappy about the turnover rate, I think the fact someone can move out on the 1st and someone move in on the 2nd is a little tough for me because our unit had paint chips in the walls, and a bunch of other cosmetic issues that should've been fixed. However, I have already contacted the office and they're working WITH us to help us make the fixes necessary, they aren't working against us. Katie is doing her very best as the ONLY leasing professional in this building, so I think the reviews dragging her down are a little unnecessary considering half of the residents here probably couldn't handle the stress that leasing entails, especially solo. The maintenance men have been very responsive since we've moved in, and have assisted us in all our ridiculous requests; big or small! One of them even has became so familiar with us and sweetly moved a package that was left in the wrong spot by postal to our unit courtyard to ensure it wasn't stolen! Don't get me wrong, there are some qualms for sure, but every building has them; like the dog spaces out front are gross but that's not management's fault. Pet owners are responsible for their pets, and if there's pee/poo left over, that isn't Summit's issue but a poor pet ownership problem. Like seriously if you're dog is going to pee in the hallways, don't b!tch at management, but be disappointed in your neighbors ignorance. Moral of the story: you're paying less than $2K in rent to live in Wash Park / this neighborhood, you have to be self-aware enough to recognize that when these apartments were built they probably were "luxury", but they have been well loved and lived in by now and if you want a more luxurious feel, then you're going to have to pull more change from your pockets and relocate! We love the character of our unit, and our hope is to stay after our lease renews.
Feb 25th, 2024

Do not move here. The outside doors often have issues properly latching, leaving the building open for anyone to come in. I also resigned my lease only to discover that after I signed they were offering an apartment with my square footage and similar layout for $400 less a month. When I asked the manager about this her response was, Well when you resign the rent will never go down. I requested to speak to someone other than her and she told me, landlords dont speak to tenants. In my time living here a water pipe burst where they were unable to reach management for days over the Christmas holiday (2023), fire alarms going off for days stemming from the same issue, a water pipe burst in my apartment and flooded my kitchen to which it took the manager at the time 3 hours to respond and when she did she refused to dispatch emergency maintenance because most of the water was cleaned up, my apartment was never checked for mold along the base boards where there was standing water after this. Wonderful location and unique units but has always been poorly managed and unfortunately that streak continues. The response below asking if they can make it up to me appears to be from the same manager that told me to my face that theres nothing they will do for my grievances that I have experienced here.
Jan 29th, 2024