BumperDoc Colorado Springs
-
Serving
Colorado Springs, CO 80918
Chamber Rating
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Donald D.
Down to one star. Three visits. Terrible repair job. Filthy lobby. No respect for people's time.
Oct 2nd, 2020 -
Quinn C.
Absolutely professional and a pleasure to work with. You in CS, these are the guys to see.
Sep 16th, 2019 -
Hannah N.
alright an UPDATE for y'all:1. today (08/03/19) i arrived for my rescheduled interior detailing appointment at 9 am2. staff helped me right away.. 3. i stayed in shop and waited for my car4. they did not charge me the $30 for pet hair (due to all the issues in my original review) 5. my car was finished at about 12:50 pm6. the interior was much cleaner than when i brought it in.. almost no pet hair7. only 2 stars today due to the ~ 4 hours and all the issues in my original review i advise you to communicate THOROUGHLY with staff and if possible, have a friend or family member pick you up so you don't have to wait for the duration of the appointment
Aug 2nd, 2019 -
Valeria V.
WORST CAR REPAIR EXPERIENCE! Last year March 2019 during the bomb cyclone I messed up the drivers door and front panel of our truck. Took it here because it was close to my house and appeared to have good reviews. They first quoted me $1200 for the repair, then it ended up being $1500 (not a big deal though we are paying out of pocket). We go pick up our truck after we were told it was ready but then they said they have to redo the paint because the "clear coat didn't dry right". Okay... second time we go pick up the truck but now apparently "something" scratched the whole drivers door and they have to redo the paint AGAIN. Finally, we were able to pick up the truck the 3rd time. Fast forward to July 2019 (hottest month on record world wide) the paint started peeling off!! They never sanded down the paint from the initial "mess up" so the paint bubbled and peeled off from each coat. What makes me leave the review now, is that we took it to a reputable body shop where they told us its probably one of the worst jobs they have ever seen and they could tell BumperDoc didnt even do any prep work which makes a lot more sense than the BS reasons they gave us. Now we are paying $2k just to have the new shop repaint both the door and the fender. LONG STORY SHORT DO NOT DO NOT GO HERE THEY ARE LIARS AND LACK INTEGRITY!
Apr 14th, 2020 -
Donald R.
So I'm assuming there's a cadre of family & friends leaving these reviews because their work is a joke! We gave them two attempts to repair a minor front end collision repair. First attempt, didn't get the bumper, the fenders and the hood in proper alignment. In other words, the gaps were inconsistent...too wide in some places to narrow in others. They also failed to bolt the wheel liners to the fenders and the bumpers after putting it back together. Moreover, they reused the mangled front license plate holder. When I went to pick up the vehicle After their second attempt, the bumper has scratches in at least five different locations! I also noticed overspray that I had missed the first time and the same mangled license plate holder. I never haggled over the price and they had the vehicle for basically three weeks to get it right. If I could give them zero stars I would and by all means find a different shop that actually cares about quality and customer satisfaction
Nov 18th, 2019
Contact Info
Questions & Answers
Q Where is BumperDoc Colorado Springs located?
A BumperDoc Colorado Springs is located at , Colorado Springs, CO 80918
Q What is the internet address for BumperDoc Colorado Springs?
A The website (URL) for BumperDoc Colorado Springs is: http://www.coloradospringsbumperdoc.com/
Q How big is BumperDoc Colorado Springs?
A BumperDoc Colorado Springs employs approximately 20+ people.
Q How is BumperDoc Colorado Springs rated?
A BumperDoc Colorado Springs has a 4.8 Star Rating from 88 reviewers.
Ratings and Reviews
BumperDoc Colorado Springs
Overall Rating
Overall Rating
( 88 Reviews )Donald D. on Yelp
Down to one star. Three visits. Terrible repair job. Filthy lobby. No respect for people's time.
Quinn C. on Yelp
Absolutely professional and a pleasure to work with. You in CS, these are the guys to see.
Hannah N. on Yelp
alright an UPDATE for y'all:1. today (08/03/19) i arrived for my rescheduled interior detailing appointment at 9 am2. staff helped me right away.. 3. i stayed in shop and waited for my car4. they did not charge me the $30 for pet hair (due to all the issues in my original review) 5. my car was finished at about 12:50 pm6. the interior was much cleaner than when i brought it in.. almost no pet hair7. only 2 stars today due to the ~ 4 hours and all the issues in my original review i advise you to communicate THOROUGHLY with staff and if possible, have a friend or family member pick you up so you don't have to wait for the duration of the appointment
Valeria V. on Yelp
WORST CAR REPAIR EXPERIENCE! Last year March 2019 during the bomb cyclone I messed up the drivers door and front panel of our truck. Took it here because it was close to my house and appeared to have good reviews. They first quoted me $1200 for the repair, then it ended up being $1500 (not a big deal though we are paying out of pocket). We go pick up our truck after we were told it was ready but then they said they have to redo the paint because the "clear coat didn't dry right". Okay... second time we go pick up the truck but now apparently "something" scratched the whole drivers door and they have to redo the paint AGAIN. Finally, we were able to pick up the truck the 3rd time. Fast forward to July 2019 (hottest month on record world wide) the paint started peeling off!! They never sanded down the paint from the initial "mess up" so the paint bubbled and peeled off from each coat. What makes me leave the review now, is that we took it to a reputable body shop where they told us its probably one of the worst jobs they have ever seen and they could tell BumperDoc didnt even do any prep work which makes a lot more sense than the BS reasons they gave us. Now we are paying $2k just to have the new shop repaint both the door and the fender. LONG STORY SHORT DO NOT DO NOT GO HERE THEY ARE LIARS AND LACK INTEGRITY!
Donald R. on Yelp
So I'm assuming there's a cadre of family & friends leaving these reviews because their work is a joke! We gave them two attempts to repair a minor front end collision repair. First attempt, didn't get the bumper, the fenders and the hood in proper alignment. In other words, the gaps were inconsistent...too wide in some places to narrow in others. They also failed to bolt the wheel liners to the fenders and the bumpers after putting it back together. Moreover, they reused the mangled front license plate holder. When I went to pick up the vehicle After their second attempt, the bumper has scratches in at least five different locations! I also noticed overspray that I had missed the first time and the same mangled license plate holder. I never haggled over the price and they had the vehicle for basically three weeks to get it right. If I could give them zero stars I would and by all means find a different shop that actually cares about quality and customer satisfaction
Overall Rating
Overall Rating
( 88 Reviews )Write a Review
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