East Clinic

The doctors here are amazing. However, the people who answer the phones are THE RUDEST people EVER. I have never had a singular semi-respectful person answer the phone here. As someone who worked in customer service a lot, I am ALWAYS respectful and overly nice. So I can assure there is no reason I should be receiving the amount of attitude these ladies have.
Mar 18th, 2024

Mar 3rd, 2024

I would like to give Dana a shout out for the best patient care and customer service! I called to request some prescriptions and she called me back to inform me that they were sent and scheduled my future appts and resend my lab orders. She was able take of all my needs. Thank you!
Jan 24th, 2024

I love all the doctors there. I have been here my whole life. I had a really bad experience today, Maria was incredibly rude. I understand people have bad days but every time I have encountered her she has been rude. I went in for a simple nurse visit, she told me to wait which I understood but her demeanor and tone was unacceptable. I asked the front desk ladies to reschedule and they were so welcoming and amazing. I never got her name but she was in training and had another nurse try to help me. Maria called the front desk and was yelling across the office to get me back to wait again, She was yelling at me to wait and to listen to her which I will not take any disrespect like that. I walked to internal medicine another nurse walked out to help me and Maria was yelling at the other nurse, I was very flustered and frustrated. I was physically upset walking back to the front desk. Maria called the front desk again and did not want me to leave or reschedule my appointment, her coworker had to calm her down which is highly unprofessional especially in front of the client.
Mar 17th, 2024

I have been going to the location on Barns for over 5 years. I used to see Sherry Turner Llyod and I never had issues until she left. Now I am dealing with someone I will not disclose name, but I have been on a prescription for over 5 years same dosage, and I will add it is Zoloft. I requested my refill on 02/06/2024, I called multiple times trying to figure out why I have not received my prescription. One week later I finally get a call back from the doctor's office saying that the doctor wants to see me before refill. REALLY!!! I have been having serious side effect from brain zaps and other because I have been forced into. This is applying, it is very dangerous to just stop someone's medication without warning or contact. I am in the search for a reliable doctor, not someone who lets you go a week or more without communication, even if you have been calling. This location has gone downhill!!
Feb 28th, 2024