Peak Vista Community Health Centers - Health Center at Jet Wing

Mar 16th, 2024

Jan 30th, 2024

Taking my family somewhere else. Was told that my sign up appointment was cancelled because I need a referral to use ChampVA. I call ChampVA while on the phone with Peak Vista and they say that they never do referrals and its odd that they asked. So they comply and give me an appointment for my daughter. Then, I fill out all the forms online in which they told me they received nothing and I have to again fill the forms out in person. Get in, my daughter gets vitals done we wait for an hour for the doc never arrived so what was the point of having an appointment? We left.
Jan 16th, 2024

Ive had in person visits here, labs drawn, and a tele health appointment. I love Nicole Norris, she suggested a diagnosis I hadnt considered and when I went to see a specialist in the field it turned out she was 100% correct. Without that nudge I would still be searching for answers. The facility is also clean. I took one star away due to the tele health appointment. I received a phone call from a receptionist stating my appointment would have to be rescheduled and I ended up having my appointment over the phone with a provider I hadnt seen previously, who really wasnt taking my concerns seriously.
Sep 16th, 2023

They don't even deserve the one star I've just given. I called for an appointment in October of 2023, and I was told that the soonest I could get an appointment was for today ( March 12,2024). I took time off to work to get here only to be told that Dr. SIMON is full and is not taking any new patients yet I got appointment reminders for my appointment today. The woman at the reception wasn't even helpful. She just kept stating that I will not be seen and shrugged her shoulders to emphasize that she will do nothing to help me. I would not recommend this place. EDIT.... I was contacted by a lady named Tina after leaving this review. She was apologetic and understanding and scheduled a new appointment for me. I saw Dr. SIMON today (3.15.24) and he was amazing, very thorough and detailed. I'm grateful that they contacted me to make it right, and treated me humanely and with kindness.
Mar 16th, 2024