Sikora CPA

Excellent customer service. Knowledgeable on all military tax provisions, from special forms for PCS's, multi state residency, etc. they know what they're doing and will help maximize your return.
Mar 14th, 2024

Meili has been a wonderful wealth of knowledge helping me get the best tax return and setting me up for a strong financial future.
Feb 27th, 2024

Sikora CPA is 5 star service, Best in the Springs, I have recommended all my friends and family
Feb 5th, 2024

I was told told drop off my paperwork and theyll call me if they need me. Ive never met or spoke with these people before. This was after I requested to set up an appointment as a new client.
Jan 7th, 2024

Recently, I engaged the services of a tax advisor at this location for my annual tax preparation, an experience that unfortunately fell short of my expectations. Throughout the process, which required not one but three separate visits to their office, the level of professionalism and expertise I encountered was disappointing. My initial visit was to drop off my tax documents, followed by a second appointment to sign and finalize everything for electronic submission. However, complications arose when I was informed during an unexpected third visit that my tax return was neither accepted nor rejected by the IRS, but rather "stuck". "Everyone else's got a response but yours did not. We have not seen that in 15 years." "YOU need to call the IRS." This required me to obtain a hard copy of the return, get it certified, and then mail it myself, adding an unexpected layer of inconvenience and expense to the process. This sequence of events resulted in not only $200 for the tax preparation service but also an additional $7 for mailing costs. Throughout my interactions, the advisor's communication skills were lacking. Conversations were often punctuated with nervous laughter, repeated statements, and any attempt to suggest ideas or solutions were abruptly interrupted. There was no acknowledgment of the inconvenience caused, nor any attempt to offer compensation for my time. The suggestion that "if I didn't like the experience I could always go somewhere else" did little to remedy the situation. In sharing this review, my hope is to provide constructive feedback that underscores the importance of professionalism, effective communication, and customer service in tax preparation services. For others seeking tax assistance, I recommend looking for a provider that not only demonstrates expertise but also values and respects your time and patronage.
Apr 5th, 2024