Chamber of Commerce

      Bob Penkhus Volvo Cars

      ( 139 Reviews )

      Bob Penkhus Volvo Cars
      • 1101 Motor City Dr , Suite A
        Colorado Springs, CO 80905
      •   (719) 473-4100
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      Hours

      Tuesday:
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      Wednesday:
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      Thursday:
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      Friday:
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      Saturday:
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      Sunday:
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      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.9 - (139 reviews)
      89
      13
      3
      2
      32
      Read Our 139 Reviews

      Chamber Rating

      3.9 - (139 reviews)
      89
      13
      3
      2
      32
      › ‹
      • Elijah Angulo

        I wouldnt bring my car here unless I definitely need to. Over priced, your warranty is only good if they fix the problem, and the source, if not they will charge you for the source and what they fixed last time. Will put you on a wild goose chase trying to figure out the problem with your car, better have deep pockets. Thumbs down, very disappointed in the service done to my vehicle. They do not care about your older vehicles. They only want to buy it from you and fix it and sell it.
        Feb 12th, 2024

      • Mekah Baker

        I would love to leave this company a five star. Ive been meaning to leave a review for awhile. Justin and Loris customer service is always amazing and we have been working with them for the past few years. They are always straight forward, transparent, and honest. We continue to bring our car here for service because of these two employees. Never met any of mechanics, but its rare we ever have mechanical issues after service. The main reason Im leaving this four star review is because we had an issue with communication and the management from Zafar. When inquiring about some miscommunication on a previous service Zafar became combative and uncooperative. Having to elevate levels to resolve the issue was necessary unfortunately. At the end of the day they still worked on solving our problems. Lori, and Justin were so helpful and understanding. They deserve 6 out of 5 stars. We will still be coming here for service. This is more of a PSA that management may be an issue. The customer service and mechanics are top tier, amazing at what they do!
        Feb 2nd, 2024

      • Jeff Hamilton

        The Sales Department is a joke. The salesman tried to convince me what I wanted and insulted me with a low-balled price for my trade-in. Needless to say, I walked out. Little did they know how much cash I had in my pocket. Won't be doing business with them ever.
        Feb 2nd, 2024

      • Roger Brown

        Wasn't able to purchase a used vehicle from them this time but we have a many years relationship with Penkhus from our purchase of a new Volvo back in 1973. Parts dept folks were always able to provide for our needs over the years. Good folks, Penkhus Volvo Mazda VW
        Jan 14th, 2024

      • Christina Haney

        Bryn is the kindest sales guy ever! I never felt any pressure from him, at all. He is extremely knowledgeable, too.
        Jan 14th, 2024

      Read Our 139 Reviews

      About
      Bob Penkhus Volvo Cars

      Buying a new vehicle is a big deal and here at Bob Penkhus Volvo, we're dedicated to making the process as pleasant, efficient and enjoyable as we possibly can.

      Contact Info

      •   (719) 473-4100

      Products

      • Volvo S60
      • Volvo S60 Hybrid
      • Volvo S90
      • Volvo V60 Cross Country
      • Volvo V90 Cross Country
      • Volvo XC40
      • Volvo XC60
      • Volvo XC60 Hybrid
      • Volvo XC90
      • Volvo XC90 Hybrid

      Services

      • Volvo

      Brands

      • Volvo

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • CHECK
      • DISCOVER
      • MASTERCARD
      • SAMSUNGPAY
      • VISA

      Questions & Answers

      Q What is the phone number for Bob Penkhus Volvo Cars?

      A The phone number for Bob Penkhus Volvo Cars is: (719) 473-4100.

      Q Where is Bob Penkhus Volvo Cars located?

      A Bob Penkhus Volvo Cars is located at 1101 Motor City Dr, Suite A, Colorado Springs, CO 80905

      Q What is the internet address for Bob Penkhus Volvo Cars?

      A The website (URL) for Bob Penkhus Volvo Cars is: https://www.bobpenkhusvolvocars.com/

      Q What days are Bob Penkhus Volvo Cars open?

      A Bob Penkhus Volvo Cars is open:
      Tuesday: N/A
      Wednesday: N/A
      Thursday: N/A
      Friday: N/A
      Saturday: N/A
      Sunday: N/A
      Monday: N/A

      Q How is Bob Penkhus Volvo Cars rated?

      A Bob Penkhus Volvo Cars has a 3.9 Star Rating from 139 reviewers.

      Hours

      Tuesday:
      N/A
      Wednesday:
      N/A
      Thursday:
      N/A
      Friday:
      N/A
      Saturday:
      N/A
      Sunday:
      N/A
      Monday:
      N/A

      Ratings and Reviews
      Bob Penkhus Volvo Cars

      Overall Rating

      Overall Rating
      ( 139 Reviews )
      89
      13
      3
      2
      32
      Write a Review

      Elijah Angulo on Google

      image I wouldnt bring my car here unless I definitely need to. Over priced, your warranty is only good if they fix the problem, and the source, if not they will charge you for the source and what they fixed last time. Will put you on a wild goose chase trying to figure out the problem with your car, better have deep pockets. Thumbs down, very disappointed in the service done to my vehicle. They do not care about your older vehicles. They only want to buy it from you and fix it and sell it.

      Business Response on Google Feb 13th, 2024
      Dear Elijah,Thank you for informing us of your situation. As our valued customer, we truly appreciate your feedback. On behalf of the Service Team here at Bob Penkhus Motor City, we are very sorry to learn that you had a poor experience. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark.Our team of Master Elite technicians is built on a foundation of transparency and integrity, and we never want our customers to question that. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully,Bud HallService Manager719-785-9615

      Mekah Baker on Google

      image I would love to leave this company a five star. Ive been meaning to leave a review for awhile. Justin and Loris customer service is always amazing and we have been working with them for the past few years. They are always straight forward, transparent, and honest. We continue to bring our car here for service because of these two employees. Never met any of mechanics, but its rare we ever have mechanical issues after service. The main reason Im leaving this four star review is because we had an issue with communication and the management from Zafar. When inquiring about some miscommunication on a previous service Zafar became combative and uncooperative. Having to elevate levels to resolve the issue was necessary unfortunately. At the end of the day they still worked on solving our problems. Lori, and Justin were so helpful and understanding. They deserve 6 out of 5 stars.
      We will still be coming here for service. This is more of a PSA that management may be an issue. The customer service and mechanics are top tier, amazing at what they do!

      Business Response on Google Feb 12th, 2024
      Dear Mekah,Thank you for informing us of your situation. As our valued customer, we truly appreciate your customer loyalty and your feedback. On behalf of the Service Team here at Bob Penkhus Motor City, we appreciate the kind words about our service team, including Justin and Lori, but we are very sorry to learn that you had a poor experience with others. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark.Our team of Master Elite technicians is built on a foundation of transparency and integrity, and we never want our customers to question that. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully,Bud HallService Manager719-785-9615

      Jeff Hamilton on Google

      image The Sales Department is a joke. The salesman tried to convince me what I wanted and insulted me with a low-balled price for my trade-in. Needless to say, I walked out. Little did they know how much cash I had in my pocket. Won't be doing business with them ever.

      Business Response on Google Feb 2nd, 2024
      Dear Jeff,Thank you for taking the time to provide us with your valued review. We regard our customers highly and truly appreciate your evaluations. On behalf of the Sales Team here at Bob Penkhus Motor City, I sincerely apologize that you had a less-than-excellent experience. We have high standards for ourselves, and we are truly sorry to hear that that standard was not met during your time at Bob Penkhus. Your business is important to us, and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience. I can be reached at 719-473-4595.Again, we apologize that our service did not satisfy your expectations. I look forward to speaking with you and working towards a resolution. Thank you for being our customer and for your valuable time. I hope to hear from you soon. Respectfully,Tadd WellsSales Manager719-473-4595

      Roger Brown on Google

      image Wasn't able to purchase a used vehicle from them this time but we have a many years relationship with Penkhus from our purchase of a new Volvo back in 1973. Parts dept folks were always able to provide for our needs over the years. Good folks, Penkhus Volvo Mazda VW

      Business Response on Google Jan 23rd, 2024
      Roger, we truly appreciate you, and thank you for the five-star review!

      Christina Haney on Google

      image Bryn is the kindest sales guy ever! I never felt any pressure from him, at all. He is extremely knowledgeable, too.

      Business Response on Google Jan 16th, 2024
      Thank you, Christina! We're happy to hear you had such a wonderful experience with Bryn! We appreciate you!
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      Overall Rating

      Overall Rating
      ( 139 Reviews )
      89
      13
      3
      2
      32

      Write a Review

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