Heizer Hail Repair

Richard did an outstanding job on my 68 camaro. Richard and his staff are very friendly and professional. They kept me up to date on progress. Job was great and price was right. Thanks again
Apr 1st, 2024

Mar 30th, 2024

Richard and his staff are amazing! One of the most professional, kindest, realist people to work with. They took great care of my car, very flexible to work with, and worked with me and finances/insurance. I highly recommend them for your car care needs!!!
Feb 20th, 2024

I recently had the pleasure of visiting Heizer Hail Repair and I must say, the experience was outstanding. From the moment I arrived, I was greeted by owner Richard with a friendly hello. He was very knowledgeable and took the time to look at the damage on my car. Then explained the repairs needed for my vehicle in a clear and concise manner so that I could understand and make an informed decision. I am grateful that he helped take away some major stressors that I was having about the damage. Richard personally helped and ended up saving me hundreds to a couple of thousand dollars. I highly recommend Heizer Hail Repair to anyone in need of automotive services. Their professionalism, expertise, and dedication to customer satisfaction truly set them apart from most auto repair shops. I will definitely be returning for any future car maintenance needs. Thank you so much Richard!! I appreciate you immensely!
Mar 5th, 2024

I've had such a nightmare with this place. Richard said 3 weeks. They kept it over 9 weeks! Even though it was ready on Saturday, they kept it till Monday and didn't even call me to come get it. I called them and asked if I could come get it. At first they blamed the delay on back ordered parts, then my insurance, now the paint shop. It's never "their fault". I ran out of rental coverage after 3 weeks. When I asked my insurance for more coverage they said that Heizer didn't even send in their estimate until they had the car for 6 days on Dec 12th. At first Richard was nice and said I could take the rental car cost out of the deductible ($500), but when I talked to him 3 weeks ago, he was condescending and rude. Now when I went to pick it up, he openly said he was going back on what he said about letting me take the rental cost off my deductible. NO INTEGRITY AT ALL. I checked in once a week because they've never called me to update me and they lie saying they'll call back and never do. I've now spent $1,400 on the rental after my insurance paid $1,200 for the first few weeks, a cost I never anticipated, especially right after Christmas and now I've just given birth Jan 26th and spent the entire last month stressed as I lose money every day. The owner Richard has responded to this review denying responsibility and blaming Statefarm and I have both the estimate he sent in to my insurance 12-12-23 and the payment confirmation from my insurance paying him over $10k on 12-21-23 proving they didn't take 20 days to get back to him and that he took 6 days to even send the estimate. This has been so stressful. Also, reimbursing me for the rental would be the right thing to do as a business owner, not a special surprise I've lost the privilege to because you don't think I have a right to be upset about this situation. Also, I picked up my car and there's something wrong with the CPU and the engine light is on and I now had to immediately take it to the dealership to get fixed (more money I'm losing) and pay for a rental again.
Feb 22nd, 2024