New Day Cottages

My sister has been a resident at New Day Cottages Pine Creek for two years. She loves it! She needs a little extra care due to her being completely blind, and she receives it with love. Her room is kept beautifully clean as is the whole facility. She loves the meals, and there is something new everyday. She enjoys the activities; and Ginger, I don't know her title, it should be "oh, Great One" schedules wonderful things for them to do.The caretakers are absolutely wonderful! She hopes to never have to move. My brother and I wanted a place for her to live where she would be safe, happy, and lovingly cared for. New Day Cottages Pine Creek fills all of the boxes.
Feb 9th, 2024

My mom is thoroughly enjoying life at New Day Cottages. We as a family are delighted that she has a beautiful and spacious room, a private half bath, enriching and engaging daily activities, many sweet friends, healthy meals, and loving professional care from a superb and dedicated staff. The facility is elegant, immaculate, homey, sunny, exquisitely appointed, very hospitable to visitors, and offers breathtaking views. The environment of New Day is filled with love, laughter, and hope. This new season of life for Mom is an answer to our prayers in every way. She wakes up excited for each New Day!
Jan 27th, 2024

The staff was very friendly,loving and caring to my mom up until the day she passed. They made sure she was comfortable and always encouraged her to participate in the events that New Day Cottages put on for the tenants. She was loved by the staff. They really miss her joking around. Thanks again for caring for her.
Jun 4th, 2021

Although this assisted living is beautiful and set in a lovely part of town, the care is subpar, at best. The staff is constantly rotating, there's no continuity in care. I would guess it's the result of low pay and no benefits to speak of- not even for FT employees. The staff that has been there "long term" are way too comfortable. There's an employee named Shiree (sp?) and she works the overnight shift. She regularly brings her child to work to sleep on the couch and she, herself, sets an alarm for 5am and sleeps through most of her shift. There's constant friction between staff and a general malaise about working there. Do not put your loved one here. The activities are a joke and the owner, Steve, doesn't allow residents extra food, due to "costs." Don't let the picturesque setting fool you. It's not what it seems.
Feb 5th, 2024

It's a pretty building but my family saw some mean behavior from the girl with the guitar to the staff. There always seemed to be a staff member - particularly the minorities - crying over being yelled at. Everyone thought Ellen, the talk show host, was so nice, then the truth came out.Bottom line - staff must be emotionally safe for me to trust that my mom is safe.Thank you.
May 31st, 2021