DHC Construction and Design

Working with DHC started out great, but towards the very end of the project, a pipe burst in our home because of their mistake--one they didn't take full responsibility for. When moving our dryer, they left the old dryer vent in the wall and covered it up. During a cold blast, this let in cold air and caused our pipes to freeze and burst. The resulting flood required replacing the brand new floor they had just installed. DHC was responsive and sent out a crew to help, but when it came to taking financial responsibility, the owner, Presley, pointed fingers at everyone else. He blamed the HVAC company we were working with (saying it was their oversight), claimed the issue was not in the contract, and said it was simply due to the cold weather. In our minds, someone on DHC's crew created this insulation problem (detaching the vent but not removing it or sealing the hole) and drywalled over it, then failed to inform the HVAC company about the issue. DHC offered to split the repair costs with us after suggesting we file an insurance claim. Why should we file an insurance claim if it was their wrongdoing? Isn't this why contractors have insurance? We ended up splitting the cost 3 ways with the HVAC company and DHC just to get the project finished and get them out of our house. We feel a responsible contractor would have accepted responsibility and paid for the full cost of this oversight. Besides this, other parts of the work had to be re-done, such as some bathroom tiles and a leftover hole in the bathroom floor. It didn't feel like DHC was really around to oversee the project and their subcontractors carefully. Instead, we were the quality control, which defeats the purpose of hiring a contractor. While we liked working with the project manager, the owner Presley didn't take responsibility for mistakes, leading to significant financial and personal stress. I unfortunately wouldn't recommend DHC and won't hire them again.
Apr 3rd, 2024

I hired Presley and team to do some renovations in my home (bathroom, stair, and fireplace wall remodel.) I am extremely pleased with the work, and am thoroughly enjoying my updates. Thank you team for all of your hard work!
Feb 28th, 2024

We recently worked with DHC to remodel our master bath and update countertops, backsplashes, sinks and fixtures in our kitchen and other bathrooms. Living in your home during a remodel no matter how big or small is hard with the noise, mess and tradesmen in and out but DHC did what they could to minimize the chaos through great communication and an understanding of the progression of the project. Presley, Aaron and all of their crews were super friendly, skilled and easy to work with every step of the way. If we ever had a question or concern it was addressed in a timely manner and the project stayed on time and on budget! We highly recommend them and they will definitely be our first choice for our next remodeling project.
Dec 24th, 2023

An exceptional experience for a major home project. We added a 4th bedroom to our upstairs floor plan by building over our third garage stall. DHC exceeded our expectations. Our most important reasons for selecting DHC for the project was their communication, their budget, and their timeline. Now that the project is completed, I can 100% confirm that all of those requirements were met with ease. Their estimated budget was incredibly accurate, their timeline was spot on, and they responded to text/email/call promptly. Very professional leadership AND crew. We are still finalizing our decor in the space, but I attached photos of their work. Its detailed, impeccable, and we are just over the moon stoked about how it all turned out. I highly recommend them to anyone considering a big house project!
Feb 29th, 2024

I recently hired DHC to remodel our kitchen and I really could not be happier with the results. It went from 1980's totally outdated to modern. DHC tore out all cabinets, granite and backsplash and then replaced everything. In addition, they removed a soffit, re-wired the outlets, and cut off my pony wall. Presley and Aaron are super friendly guys and super easy to work with. Anytime I contacted them with an issue or question, they got back to me within 10 minute with the answer " no problem, it can be done". The crew ( Jaime and Martin) were very skilled and also easy to work with. The electrician and fabricator were awesome. (Presley also arranged electrician to replace 2 chandeliers elsewhere in my house for a reasonable cost). The crew cleaned up the workspace when they were done for the day and put the oven back in daily so we could use it. The crew was dedicated to our job - they were consistently here every day, all day. I got the quote a day or two after requesting it; and they started within a couple weeks. I also found their quote to be quite a bit less than my other quote from a different company. I am already talking to them about other projects and I would for sure hire them again. Kristin B
Jan 19th, 2024