Navy Federal Credit Union

Thought it was open for business but not, doors locked and nothing posted on the front door
Mar 16th, 2024

Great experience, very helpful
Dec 5th, 2023

Very disappointing service experience
Oct 26th, 2023

I went to the Briarwood branch in Centennial for the first time yesterday. I cannot say enough good things of the young lady that helped me. I am awful at names, and we were speaking first names to one another because we are both Europeans. I had to go in to get cash because of fraudulent charges on my debit card, so my debit card was canceled the day before yesterday. This lady helped me so immensely much, she made sure that I had all the information I needed, she made sure I got a replacement card right there even though one was already sent to me but we didnt know when it was going to arrive. She canceled the one that had been shipped and told me to make sure to get rid of it as soon as it did arrive. I felt a little bad about double the work, but I really needed to have the card so I could start fixing all the things that had been messed up by the cancellation of the card. Fortunately I have a shredder that can shred it so thats where it is going to go. I hope youre able to see who the lady was that I had so much help from yesterday. I feel terrible about forgetting her name but the minute I see her again the next time I come in Ill know exactly who she is. Thank you for superb service that was provided to me. And since I have used Navy Federal while Ive been overseas as well as here I can say I have never had a bad experience with anyone that I am been in contact with.
Oct 24th, 2023

Sep 25th, 2023