Chase Bank

Personable bankers. Dillon was the personal banker at Chase who helped with a notarized power-of-attorney notarized. Scheduling online is convenient and Dillion, who met me promptly in the lobby, was professional yet personal. You can trust Chase to connect you with people-centric bankers. Thank you, Dillon.
Dec 22nd, 2023

Went in for a deposit and really needed to use the restroom and was told by Shar they don't have public restrooms per her manager. Do not go to this location .
Oct 31st, 2023

Oct 20th, 2023

Joke shop banking. Lololol UCC (UD Law) requires all banking institutions to accept checks within 6 months of disbursement. This is law, not prerogative. So explain why this joke shop teller rejected it, hiding behind a Chase policy?! Lol I looked it up, and she literally violated Federal Law. Got my business handled at another branch. Avoid this place like the plague!
Aug 23rd, 2023

Adding me to my minor daughter's account as a signer, which is as simple as having an ID, her with me with her ID and the other parent signer with their ID should be 2 minutes to check IDs and fill out a signature card. Walked in once (all 3 of us), and they said sorry, there is no one here that can do that. Please go online to make an appointment and come back. There was no one else in the branch at the time and whomever was there wasn't allowed to do this. Earliest available appointment was over a week out. Made appointment. Showed up at the time of appointment (again all 3 of us), teller says oh the person you made appointment with online isn't working today. And she adds the online appointment system is terrible, makes mistakes all the time... But we have 3 people here who can help with that sort of thing if you are willing to wait. Sitting here 30 minutes later, all 3 of us still waiting for something ridiculously simple as this. Because I have nothing better to do on a Saturday. So I type out a Google review. Not that they care. Understaffed, incompetent, typical large bank behavior. If you are not a billionaire and use their private client services you'd be much better off with a more normal bank.
Aug 5th, 2023