Jackson Hewitt Tax Service

Apr 14th, 2023

The lady i dealt with was very polite and very professional
Apr 12th, 2021

Great service by Jennifer. She helped me sort out a never ending FAFSA frustration. She was very knowledgeable and helpful.
Jun 11th, 2020

Made a last minute appointment with Jennifer she has done my taxes for the last couple years she is so nice in professional. She made it easy and fast to do my taxes again this year . Im glad she was there again this year Im definitely going to her next year !! You made life a lil easy for that a big thank you and your awesome we had a good experience with you
Jan 20th, 2020

The worst tax filing experience of my life, the tax pro I worked with didn't know how to answer 80% of my questions, she could only enter data from my paperwork to the JH tax software based on automatic prompts, but when asked questions she said she's not an accountant and JH does not have any accountants on staff. They offer terrible customer service both online and by phone. It is not cheaper than working with an accountant either. I could have done the exact same job myself via TurboTax and it would have been much more accurate, cheaper, and faster. I wasted 2 weeks of my life trying to file taxes in person at their location, each visit taking ~2-3hrs, just to walk away realizing she filed my taxes completely wrong (I am married and she filed my taxes as single, despite me giving her all of my husband's information, among many many other mistakes made) and had to be on a customer support call for 2hrs to request another appointment with a senior tax pro to amend my taxes in a location that is an hour plus away from me. Lesson learned.
Mar 26th, 2023