Pharmacy | Kaiser Permanente Brighton Medical Office

Waited in line for 45 minutes with my 1 year old. Gave them my paper prescription, my name was added. Told me an hour no problem I understand how busy they are cant have my 1 year old running around he has no patience came back an hour later my prescription was ready they wanted me to go back in the long line for pick up. Your process needs to be smoother you have 2 checkers have someone be the line for check ins. The names on the board that have been waiting serve them you need to be more efficient. Of course if you have time help with check in. What are the elderly suppose to do that cant stand, when the line is around the hallway.
Feb 2nd, 2023

Fast efficient knowlegable and caring
Apr 21st, 2022

I just spent an hour at the pharmacy being ignored and then talked down to. Kaiser coverage is awful. I spent $500 for a prescription that I used to pay $10 for with past insurance. The technician was not knowledgeable about the medication and offered no solutions other than going without.
Jul 14th, 2021

Always in and out quickly. The staff is knowledgeable and friendly. Very thorough in telling me about my prescriptions. Would highly recommend this pharmacy.
Feb 24th, 2021

Sep 16th, 2020