Urban Outfitters

Mar 15th, 2024

I am a long time customer but no more ever again. I went to the Boulder store to look around and had a covered drink in a coffee cup, it was hot cider from fresh apples. I was rudely approached by a black male who told me I could not drink anything in the store and also to pull up my mask. He was insulting and lacked any tact. What would be the reason for taking a sip of a hot liquid? how pathetic. I will never shop here again because of the rude manner of the male attendant. There was no need for him to snub my nose up at me and act like this is such a travesty. I go into Athleta, Peppercorn, Free People and they are nice to me and don't have such unlawful rules. I would not recommend this store on Pearl street. Now years later the store allows beverages and the sales rep are way nicer and much more helpful. I bought a darling denim jean bag and just had to have it due to the chic style. So I am back to liking this store.
Oct 21st, 2023

I had a disappointing experience at the Urban Outfitters in Boulder. The employee working, a taller man with gray hair, displayed a lack of personability and rudeness. Despite attempting to engage by asking about his day, I was completely ignored. It's evident that customer service is not a priority at this location.
Aug 29th, 2023

Aug 10th, 2023

Good spot to get a fun gift for a good friend.
May 9th, 2023