GreenPoint Roofing Boulder

After spending over 40 years in the Customer Service industry, I've gained a true appreciation for Customer Service Excellence! I was often asked what the key was to being awarded #1 in Customer Service for the U.S. in a Fortune 500 Company? I'd always half joking say, set expectations low and deliver high. In Chris Blankenship's case, he set expectations realistically high and delivered even higher! I have nothing to compare personally, but from discussions with my friends and neighbors roof replacement experiences, Chris and the entire Greenpoint Crew provided a value-added service that exceeded all others. Chris took personal responsibility to properly assess damage and repairs necessary. Then, he went above and beyond by orchestrating communications between all parties involved including my insurance provider. He refused to accept less than reasonable responses to our claim and pursued when others might have walked away to find an easier claim? The result was our receiving a superb roof replacement, updates to construction to meet new building codes and environmental impact improvements with maximized compensation from our insurance provider. I have already shared this story with many, including a referral as recent as yesterday! Thank you Chris and the GreenPoint Roofing Team!
Dec 20th, 2023

GreenPoint Roofing was fantastic to partner with for our two roof installs. Chris was patient, walking me through the process and working directly with my difficult insurance company.
Dec 18th, 2023

Five Star Review of roof replacement by Green Point Roofing due to hail damage: Chris Blankenship was the project manager. I have worked will many contractors over the years, and Chris is setting the standard for me from now on. He showed up on time and prepared, kept me appraised of the schedule and details, explained the backlog of permitting and apologized for the rain delays (which were not his fault, of course). Green Point also took care of the insurance company communications, which was great. My most difficult challenges were choosing if I wanted the free upgrade to Class 4 rated roofing (I said yes) and picking the color with a little consultation with Chris B. Juan acted as Crew Leader and was amazing. Drake, Nico, Jorge Jr, and Finn had tarps down and the roof stripped by 9:00 in the morning and were doing the final clean up by 3:00pm. That included five new sheets of paneling installed and the magnet walk for lost nails. The team was clean, courteous, and contentious about the area. Plus, they were fun and friendly! Would I recommend Chris B and the Green Point Team? Absolutely!
Aug 25th, 2023

Chris Blankenship at GreenPoint made the process so easy. Communication was excellent and he explained everything in detail. I appreciated the owner stopping by as well. The crew did an excellent job cleaning up the debris and nails. I highly recommend! Services: Roof repair for storm & wind damage, Roof installation
Aug 15th, 2023

Greenpoint Roofing was great to work with. Excellent customer service. They were on time and our roof looks great! Their crew worked extremely hard and did a super job of cleaning up afterwards. Chris Blankenship worked very closely with us and delivered what he promised. Would definitely recommend! Services: Gutter installation, Roof installation
Jul 26th, 2023