R+L Carriers

(Aurora Colorado) Worst shipping company ever, kept my motorcycle at their warehouse for 3 days no call no alert that it was gonna be late, the people I spoke to about it was rude and I spoke to 5 different people and got 5 different answers, Ill never use them again if I have a sayDHL would of gotten that package to my house by any means
Mar 13th, 2024

Mar 8th, 2024

The night office linehaul is rude as they can be, and we overheard them cussing drivers out and the driver walked up on them too. These lazy entitled old farts think that they can belittle people without customer service especially the old skinny looking man that likes to talk down on everyone.
Mar 5th, 2024

I was suppose to get an engine delivered to my mechanic today and they said between 9 and 2 and they never came. They tried delivering to me at my address twice and never gave me a notice at all. Worse company ever.
Feb 24th, 2024

We had some tile delivered from down south by this carrier. I knew that my partner had set things up and wanted to make sure they had my contact info for the delivery because I had a feeling they only had his number, and not mine. I would be the one leaving work to meet the truck, so they needed MY number. I called the company several hours before the delivery to give them my phone number, and told them to please pass it along to the driver, but they never did. The driver, through no fault of his own, was trying to reach my partner, who was unreachable at work. It was a whole hot mess that I did my best to solve before it became a problem. Mistakes happen, and the truck driver himself was very helpful and did his job well. He has no blame here. The lack of communication between the office and the driver was frustrating. After the fact, I called to let the office staff know what happened, and they tried to pass along blame on to me. I was proactive, and I caught things before they became an issue. I didn't appreciate the buck being passed to me. I did everything I could on my end, but they didn't on their end. Just a warning to others that they didn't do their very best, but then made it worse with no apology/ taking ownership of the mistake. Not the kind of company I like to do business with. I was disappointed. We haven't unpacked the tile yet, but the condition looked good. I'll try and update after we've opened things to let ya'll know how that looks, too.
Feb 29th, 2024