Taco Bell

Victoria is a very nice Manager
Mar 21st, 2024

The employees here are RATCHET. There's no other way to put it. They're so rude and they don't want to serve people half of the time. Also, they do not get orders right. I believe they do it on purpose. I feel so sorry for whoever is paying these people. I'll never come back. Idk why I gave this Taco Bell so many chances. Really terrible.
Mar 10th, 2024

Update Posted original feedback on 28 Dec 2022 and also filed a complaint with Corporate. Nobody responded or contacted me. This is the worst Taco Bell ever. They don't care. Horrible! Deserves negative stars. This Taco Bell is OUT OF CONTROL and needs to be SHUT DOWN ASAP. The lobby is often CLOSED (dining area and bathrooms are extremely dirty on the rare occasion it is open), doesn't follow established rules/standards/hours of operation, drive-thru is ridiculously SLOW, NEVER provides all menu items, and has TERRIBLE CUSTOMER SERVICE. Here are the key issues. - FILTHY HEALTH HAZARD: Serious cleanliness issues (smoking & vaping inside restaurant), health concerns (disgusting lobby, bathroom, and food preparation area/environment), and poor hygiene practices (washing hands isn't strictly enforced and an employee is allowed to wear a bathrobe, instead of proper uniform, while working the drive-thu). Call the health inspector before somebody gets food poisoning and ends up in the ER. - RUDE & UNPROFESSIONAL: It's closing earlier and earlier. At 7:30 pm, the drive-thu box told me sorry, we are closed. Please visit during normal business hours." Does this Taco Bell follow their posted schedule? This location has a history of closing early (see previous negative reviews). They also ignore, make fun of, and even laugh at customers who request service (see attached pictures and read other negative reviews). - REMOVE Adriana Q ASAP (pictured laughing, and refusing to open the drive-thu window, while wear ing a bathrobe at work): She is their biggest problem, has a TOXIC attitude, and zero customer service skills. As a much older lady, you'd hope she'd set a better example for the younger employees. Look through the negative reviews, and "Adriana's" name and poor attitude are common themes throughout the posts. - NO LEADERSHIP: Unfortunately, Monica (manager) has no control over the crew and is too young and inexperienced to know it. I don't know how this location is still in business... Just look at the previous reviews, which have the highest negative feedback I've seen for a Taco Bell. This team's apathy, immaturity, and lack of professionalism are ruining this franchise. Sad...
Feb 28th, 2024

Absolutely disgusted and disappointed in my most recent visit. Not only did our order have some wrong items but it was just made bad and tasted gross. Myself and my family were all disappointed in the taste and quality. Waste of money.
Feb 26th, 2024

Terrible food quality. Never consistent.
Feb 11th, 2024