Stone City Countertops Granite Quartz Denver

I highly recommend Stone City for quality service, products, pricing, and execution. I especially appreciate that they are a local company and source and locally produced cabinetry. My bathroom vanities and granite tops are beautiful.
Apr 2nd, 2024

It was nice to work with a small company vs big box store for countertops. I worked with Ali. Ali is what I wish every company would strive to have from a customer service standpoint. Not "salesy", informative, responsive, etc.
Mar 25th, 2024

I cannot recommend this business to my clients any longer. The countertops are always decent, not perfect. They cut corners. Babu is always resistant, making excuses or absent if a problem shows up. Doesn't check up on contractors he hires. Check BBB first. Very, very, very disappointed this time... Babu responded to this review. Didn't take responsibility for anything. In fact, the promised work was never completed satisfactorily. No extra work was ever part of it. I watched the entire process. Zero attention to details. The response is typical. "Not our fault.". Excuses do not make things right. I can sleep at night. The response from Stone City was full of mis- truths. They do a decent job of installing countertops. Hire lackluster contractors, do not fix errors. Stone City responded to my amended review. Look. It doesn't do me any good to refer clients to businesses that don't perform well. I remodel/repair homes to make a living and I leave some things to others. Babu said he had someone that could install cabinets ahead if his countertops, because I was unavailable. The work was done poorly and my client is now paying me to fix the errors Stone City made. Dishwasher was installed improperly both electrically and plumbing-wise. The leak would have caused significant damage to the client's basement had i not found it. No detail was addressed. Sloppy, sloppy work. Do you really want me to detail every shortcut or error? Stone City will eventually have to deal with another complaint to the BBB. Thing is, I care about my clients. Stone City does not care about much.
Mar 19th, 2024

I hired Stone city to complete a remodel of my kitchen. Specifically cabinets and countertops. While it started off as a pleasant interaction, it went downhill quickly. The general contractor that was hired for my project cut corners, which ultimately resulted in bad plumbing which caused a leak into my basement that stone city refused to take care of, dishwasher not being mounted correctly into the countertop and dings and scratches on my brand new cabinets that required touchup paint that just did not give that finished look and a cabinet that was put installed incorrectly. The GC also broke a baseboard and stone city refused to replace it. Babu does not oversee the work of his GC so youre often having to send messages through WhatsApp and wait for him to contact you. The only time I could get adequate response from Stone city was when it was related to payment. I sent a letter to their office prior to the completion of my job trying to resolve these matters, and my letter was ignored, as well as multiple text messages outlining the issues I was experiencing. I would caution you on using stone city for any services outside of countertops . If you do, I encourage you to review BBB and ensure that Babu is there every day to oversee the work.
Mar 9th, 2024

They arrived one time, great workmanship, work area left clean and reasonably priced.
Feb 7th, 2024