FirstBank

This is my second time going to this bank and they wont allow me to withdraw more than $3k at a time. They advised me to drive to another branch to withdraw the remainder. Their ATM also doesnt work most times. Ive been banking with them over 10 years. This bank is a joke I think its time to explore other options.
Apr 6th, 2024

2 Banks I had my acct go to checksystems over 1 years ago both paid. I went to open a New Acct with a credit union guess what First Bank showed UNPAID the other bank didn't show anything because that bank reported to xhecksystems Right away 1 yr ago when I paid on both as paid and removed it completely from checksystems. I called First bank asked them why when I went into the branch 1 yr ago they took the $ and never said anything about clearing up the acct. I found out they never cleared my acct this whole time for 1 year later then when opening a new Acct the Specialists is showing me Unpaid- $- Firstbank. I called a Rep then she did some filing over the phone I barley got a letter stating that acct will remain on Checksystems for 5 yrs that's a descion FirstBank made with no say from me esp asking to rem9ve the Unpaid at least! FYI, if your acct goes Neg and it goes to checksystems This bank will still have Checksystems to Hold it for 5yrs even if you pay on account to bring it current. Inaddition I asked another bank in which they said A bank can get checks systems to remove that negative report at any moment especially of its paid. Also, Rep the first time no manners, no help took the easy way and said " cant help me" called 2nd time and I was helped. I prefer no banks but this Credit Union will do for now.
Mar 3rd, 2024

Excellent customer service
Feb 19th, 2024

Jan 31st, 2024

UPDATE 11/27/2023 SAME NOTHING HAS CHANCE I WAS WAITING IN DRIVE-THRU FOR 30MIN JUST TO CASH OUT MY CHECK.. I CAN SEE THEM THRU THE WINDOW AND THEY JUST WALLING BACK-AND-FORTH AND SOMEONE WITH A RED SWEETER JUST STANDING NEXT TO THE COUNTER.. ANOTHER GIRLS WITH A JUST OPENING A LITTLE BOX... LOOKS LIKE THEY EVEN DOING IT ON PURPOSE.. THEY'RE REALLY INCOMPETENT.. Update: every day this bank gets worse like really more then 30min waiting in the drive thru to cash a check.. Service is super slow every time drive-thru or inside either way... the Atm never works in the past 3 week every day was out of service.. but today was that day were drive-thru close and 4 taller just walking around the line super long like really..
Nov 18th, 2023