Tekniton

This company is so worthless. They tell me 1pm to 5pm someone will show up for the appointment. At 4:55pm someone calls and says sorry I cant make it and have to reschedule. Completely unprofessional and careless.
May 29th, 2023

Just made a call with them, the receptor kept sighing even I asked my question politely. No wonder they have so many bad reviews because it's true I experienced a terrible customer service.
May 9th, 2023

Samsung Warranty Through Costco sent Leonardo from Tekniton to service my Washing machine that was getting the 4c error code. He proceeded to inform me that Samsung will not compensate technicians for the time it takes to repair my unit and suggest to get a refund or replacement from Costco. The invoice he handed me suggested that 4 different parts needed to be replaced. Leonardo proceeds to Lie to Samsung and Costco stating that a rat infestation existed in my Washing machine due to the worn tether wrapped around the drum. Because of his statement, this caused to void my warranty with Samsung.
Mar 20th, 2023

We gave the information of our dishwasher and also the list of problems. After a week, today a tech showed up and just looked at the unit, took a picture and took off said needs parts.
Oct 11th, 2022

This company has incompatent, terrible customer service. I would have given them a Zero if that option were available. The mythical appointment that I took a day off work for was canceled at the end of the appointment window by text. The excuse they texted described a scenario that was totally different than what the dispatcher described when we spoke. They knew the day before the appointment window they weren't going to show up, but didn't bother letting me know in a timely manner.
Oct 6th, 2022