Rob M. Kassan, MD

John Bartolomei 73kk _{on Google}

Apr 6th, 2020

My 94 year old father and 92 year old mother has been treated by Dr. Kassan who has provided them with excellent care for over 6 years.

David Busse _{on Google}

Nov 6th, 2020

Dr. Rob M. Kassan, MD and UCLA should be audited by insurance companies for over billing. My last couple of visits particularly with Dr. Rob M. Kassan, MD has been unpleasant to say the least. Dr. Rob M. Kassan, MD seems to be more in tune with himself and billing the insurance companies rather then actually treating and helping the patient. My most recent experience was terrible. I tried to contact the Woodland Hills office via phone 4 different attempts on 4 different days and the App via message directly to doctor 3 different time over a two week period. Via the phone the system would hang up on me after being on hold for for over 6 minutes. Via the message system I was I was ignored by Dr Rob M. Kassan, MD, but finally returned message by receptionist 2 weeks later. When I finally was able to get an appointment nurse tells me that the visit only had time for a "consult" and I would have to come back another day. What is that? So you can bill insurance twice for someone who is just trying to get treatment for an injury after two weeks. I will never go back. No customer service and no help for a patient in need. Shame on UCLA for letting Dr. Rob M. Kassan, MD get away with this and represent the instution with this behavior.