Forever Tile & Stone

Nov 11th, 2023

I dont know her name but the lady who answers the phone and is in the desk area, well she was very sweet for helping me out in getting a porcelain tile cut about a month ago. I really would like give her a shout out because its really a rarity nowadays. I was working on a DIY project in my bathroom and the corner tile needed a special cut and so I called all the local hardware stores and some tile places in the area inquiring whether they cut tile and all replied with a no which I found pretty strange, Im sure if I had bought the tile from them the answer would have been different and so that what sets Forever Tile apart from the others. I was ready to give up and decided to give it another shot so I called Forever tile and asked the lady who answered if they cut tile, she told me that it depends on the type of cut so I told her I just need one piece of tile cut, she said Id have to see it first and wouldnt promise anything. I got in my car so quick and drove up the street and I approached the desk and said Hi, Im the one that called a few minutes ago and I showed her the tile and she said go ahead and line it exactly where you need it cut (even provided a ruler) and Ill go check with the guys. So I did and she went to the back while I sat and waited not even sure if they would do it because there is a greater chance of breaking the tile with that type of cut. Not even 5 minutes had passed and she comes back and the tile was cut!!!! I was so happy and relieved. I was so grateful and thank her and then I asked how much did I owe, she responded nothing. See didnt turn me away on the phone and she tried to help me not knowing if she could. Thats why Im here with this looong review because she is a true professional and most people dont realize that simple gestures like those, sets you apart from others who do have the ability to help but instead brush people off. Again thank you Forever Tile! You helped me finish my DIY.
Aug 25th, 2023

Tina and staff are the best, stop looking around and visit them today. Very happy with our countertops and backsplash.
Aug 19th, 2023

I went in to exchange 2 items due to the wrong shade of color, and Tina was absolutely amazing. A young man helped me and was very kind. Very friendly service and smiles all around. Their tile options are extremely vast and gorgeous. I felt like I wanted to remodel my entire house being in there...lol They have won me and my family over for future projects. I highly recommend them.
Feb 2nd, 2023

Worked with Gabby excellent customer service.
Sep 30th, 2022