Citi

Cynthia is a great help, she is very knowledgeable and nice. Excellent customer service.
Mar 31st, 2024

When it's almost pitch dark by 5pm , 10am is too late to open . People have things to do . Open your branch earlier.
Nov 13th, 2023

Ive never had any problem getting a hold of anybody here on the phone or had the hours changed.The service is always very friendly and professional. I dont know where these other peoples reviews are coming from unless they themselves are obnoxious,angry people but this is a professional organization and is ran as such..
Jun 19th, 2022

Almost impossible to get a hold of anyone on the phone Absolutely ridiculous!!!
Jan 12th, 2022

I've been dealing with a problem since last September for charges to my debit card that I did not authorize. The previous bank manager even drafted the last letter from me to their dispute dept. in hopes of correcting the problem. However, this did not resolve the dispute so I recently went back to this branch for assistance. There is a new manager who in my opinion, could use some training in people skills, especially in his position. He offered no help and made it clear I was waiting his time. I have written 6 letters in total in an attempt to resolve the matter and have since close my account. I question Citibank's manager training protocol.
Jul 25th, 2021