Cesar Segovia, D.D.S.

Mar 7th, 2024

First of all, staffs there were super friendly, but because of that, it made me believe everything they said.I visited this dental last year, because I thought that I needed some simple mild fillings. I gave them my dental insurance details before my first visit, and they told me that they were out of network and i would need to pay the whole bill first and my insurance would send a check to me to cover the % cost. - Ok, I was fine with it.On that day, when i visited them in the office, I told them what i needed and they took x-ray first, but after their x-ray, they told me that I had two tooth which needed "onlays/inlays" procedures and said to me that if they did not get fixed soon, they would get worse... I believed what they said, and asked how much would cost... So they gave me a price total around $1200 including x-ray and one teeth per onlay/inlay procedure... They told me that my insurance would cover the x-ray and maybe up to 80% of the "onlay/inlay" procedure per teeth. So I said OK. However, I did not want to do both tooth onlay/inlay that day because it would double the cost, and I wanted to make sure one teeth worked first since this was the first time I visited them... So I decided one of the two tooth to do the onlay/inlay procedure and i said to them let's do one first only. They said OK. To complete the onlay/inlay procedure, i had to visit them for the second time to put the mold on the teeth. Before i went back for the second visit, i called my insurance first time since my first visit, and it turned out that the dental insurance agent told me that my dental insurance policy did not cover any "major" procedure cost... Wow, first thing i said to myself was if my insurance did not cover such a major procedure, why this dental office did not tell me in the first place when they gave me the bill, and at least i would re-think if i wanted or not to do the "onlay/inlay" procedure, but it was too late already since I already paid the whole bill at my first visit.The reason i came back now to write this review is because currently i found another new dental, and at the new dental place, i asked them about my second teeth which this dental office told me also needed a "onlay/inlay" procedure last year... It ended up that the new dental office told me that I only need a simple filling for this tooth, not a major procedure... and i was worried about the second teeth for the last few months...The last thing that i wanted to mention is that this dental told me that my insurance would send me a check to my address which would cover % cost, they were already wrong to tell me that my insurance would cover % for the onlay/inlay major procedure, and the second thing was I never ever got a check by my insurance for the x-ray from that day, i knew my insurance covered the x-ray check for sure, and it said it was sent based on my insurance record... I think maybe it was sent to this dental office, but they never called me to tell about it? I do not know and i did not even want to bother on this with my insurance company about where was my x-ray cost check because it was such a small amount compared to the big "onlay/inlay" bill... Will never go back to this dental office again.
Feb 4th, 2023

I love Dr. Segovia and the whole team! I've been going there since I was a little girl, and they've always treated my dad and I like family. If you want a dentist who'll crack jokes with you while cleaning your teeth, and you trying so hard not to laugh and make a mess, he's the guy for you!
Mar 13th, 2022

I'M EMBARRASSED TO ADMIT HOW BADLY I GOT TAKEN HERE (AS IN RIPPED OFF) But I hadn't been to a dentist in years.  I was having a problem with ONE tooth & found this office online & chose it because I live nearby.  They immediately started in on X-rays, one set then continued into another "set" which I didn't realize until they charged me for both "sets" of X-rays, which I had never agreed to do in the first place.  Then they did a cleaning & charged me again.  I was required to "pay-as-you-go", with each procedure I had to get out my credit card.  I was also told I'd need to come back to complete the "cleaning". (When donkeys fly.) I had already paid them about $500.00 & was becoming more & more uncomfortable & concerned that something didn't smell right.  To make matters worse, much worse, this dentist said he would "walk me up" to another dentist on  the 9th floor & there he dumped & left me with another dentist who said I needed 2 root canals for about $4,000.  I was already suspicious that this was some kind of racket & it didn't seem honest & professional & knew for sure something was wrong.  Segovia never mentioned to me why he was "walking me up" to the 9th floor to see another dentist, or certainly didn't tell me that this dentist ONLY did root canals. Furthermore, this new dentist took EVEN MORE X-RAYS  & I was charged for them again.  At this point I knew for sure I was being used & abused by what I consider a corrupt situation & a money gouging racket & I became enraged at them both & at myself for allowing this what I consider blatant theft", to happen right in my face without questioning what they were doing & how all this applied to my ONE sore tooth that I went there for, which by the way, was never looked at or was I asked any questions about it.   I demanded my "X-ray payment" back from the 2nd dentist (which he gave me) & felt I would deal with Segovia on another more legally gratifying way.  Finally, NOTHING WHATSOEVER was done to ease the pain of my ONE painful tooth  that was the ONLY reason I went to this dentist in the first place. NOTHING!MY HONEST ADVICE IS NOT ONLY "BUYER BEWARE", IT'S ALSO "STAY AWAY FROM THIS DENTIST & DON'T GO TO THIS OFFICE  FOR ANY REASON." And before you go to a dentist, read & trust the "reviews" you read on YELP. I wish I had done so.  I sent Segovia an email telling him how angry  & disappointed I was, & how incompetent I thought he was, and how ripped off I felt, but he never answered. No surprise there.  I believe people who conduct themselves in such a sleazy & disgraceful manner have no conscience.  But I hope my "review" will help save someone else from such a horrible experience.
Oct 10th, 2021

I have been going to Dr. S for years.  No only is his work and staff always impeccable, but I can't say enough about his bedside manner.  Over 4th of July weekend an onlay cracked and I was very nervous about the possibility of a root canal. He texted with me and calmed me down and worked me in the next business day and took care of the tooth.  I don't do well with pain and I'm sure like many I have  anxiety about dental work.  Dr. S always take the time to sit and talk with you and never makes you silly for being worried or scared.  Additionally he is always using the latest technology and methods that is always less painful and longer lasting.   He is really the perfect dentist.  Would recommended him to anyone in Los Angeles.
Jul 5th, 2020