Hair By Flo Japanese Hair Straightening

Aug 31st, 2023

Flo is amazing! I am talking she has been doing my hair for over 25 years! She is talented, honest, well priced and a professional. These one stars are lies - PLEASE Hiro!! I was there. You were to too cheap to pay for your disrespect ( canceling 4x ) of Flos time and her services. BYE! Wish google allowed me to respond to her.
Jul 26th, 2023

Shes very rude, is doing multiple clients at the same time your hair is being colored, insults you, charge more than luxury places and is often late to her appointments. Its like she forgets shes doing hair while you sit in her chair looking at yourself in the mirror wondering if your hair is burning Wouldnt recommend my hair shouldnt be this damaged. Also, work on your customer service skills, thats what will retain clientele. Services: Perms, Haircut, Hair coloring
Jul 13th, 2023

I've gotten Japanese Hair Straightening treatments done multiple times throughout my life, so I'm aware that they are not the best for your hair and cause damage, but in my experience, Flo caused way more damage than should have occurred. I think this was primarily because she was on the phone during my whole appointment causing her to forget where she had already applied product, apply the product unevenly, and allow some pieces to be over exposed to the chemicals. This made my hair extremely dry, brittle, and damaged, but not all throughout the hair, but scattered throughout certain spots in my hair where the product was applied unevenly or for too long. It's taken over a year for my hair to be less damaged, but its still taking time. The typical process of getting a japanese hair straightening treatment is very long as you have to apply the treatment, allow the treatment to sit, wash the treatment out, blow dry and straighten the hair, and repeat the whole process over again. It normally takes about 4.5 hours and while I understand needing to check your phone and respond to clients, I think that checking her phone could have waited 30 minutes until it was time for the treatment to sit to ensure that my treatment was done correctly and in a timely fashion especially since this is a very costly treatment. My treatment took about 6.5 hours and I believe Flo could have easily cut off 2 hours of time by not being on her phone so much and also could have done a much better job. Service: Hairstyling
Jun 22nd, 2022

THE ABSOLUTE BEST ON THE WEST. Im so glad I found you, FLO!! Service: Hair straightening
May 22nd, 2022