Plug-In Auto

3 cars bought by two friends and myself. All are salvaged. Rude and racist staff. Dont bring your business here unless you want a salvaged vehicle
Jun 28th, 2023

Jun 25th, 2023

This is a very fair dealer. Cars are priced at fair market value and they work with all types of credit. George and Izzy were very friendly and accomodating and made me feel very welcome and comfortable throughout the car buying process.
Jun 19th, 2023

Ask for Jesse C. An easy going, pleasant to talk to, and honest about the total cost. YES, there are extra fees (as mentioned by other reviewers) that are not included in the online advertisements, so don't be stupid and ask for an exact breakdown of everything included in the price. I ended up holding off on buying a car I had my eyes on, as the current APRs added (even) more to my monthly payment than what I really want (or need) to spend. Overall cars offered are in a very good shape too for used vehicles. In the end although I did not buy a car from this dealer, I would recommend talking to Jesse, when and if you see something you wanna buy from this dealer.
Jun 9th, 2023

Bought a corvette here yesterday and was pretty happy with the experience. Staff was friendly and helpful. Salesman and manager were able to work with me on afew bumps that popped up (they dont take credit cards). Pretty professional overall. Only major issues are that they will tend to give you the lower range of what your trade is worth and are pretty hard core about that. They also have an accessor/warranty package they add on that is not optional. You can negotiate the price on it but you cant (or at least I wasnt able to) remove it. So, expect to pay anywhere of $1,000-$3,000 more than the list price for this mandatory accessory package. update. after 3 weeks, major transmission issue with my car from this dealership. Dont really have alot of faith that they do anything on the cars they get before they resale them. Opened a BBB complaint with no response from the dealership. This message is in regard to your complaint submitted on 5/22/2023 against Plug In Auto. Your complaint was assigned ID 200916. Your Better Business Bureau (BBB) has made several attempts to contact the business regarding your complaint. We regret to inform you that we have not received a response at this time and this case has now been closed as an UNANSWERED complaint in their file. Because we are not a government agency, we cannot force a business to respond. BBB develops and maintains BBB Business Profiles on companies across the United States and Canada. This information is available to the public and is frequently used by potential customers. In the case of your complaint, the business's failure to promptly give attention to the matter will be reflected in the Business Profile. BBB regrets that we were unable to assist you further and wishes you the best in your future efforts in resolving this matter.
Jun 18th, 2023