Chamber of Commerce

      El Pollo Loco

      ( 405 Reviews )

      El Pollo Loco
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      Hours

      Tuesday:
      10:00 AM - 10:00 PM
      Wednesday:
      10:00 AM - 10:00 PM
      Thursday:
      10:00 AM - 10:00 PM
      Friday:
      10:00 AM - 10:00 PM
      Saturday:
      10:00 AM - 10:00 PM
      Sunday:
      11:00 AM - 10:00 PM
      Monday:
      10:00 AM - 10:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.7 - (405 reviews)
      177
      85
      47
      27
      69
      Read Our 405 Reviews

      Chamber Rating

      Verified Member
      3.7 - (405 reviews)
      177
      85
      47
      27
      69
      › ‹
      • Anna Luisa Pena

        I stood waiting for some minutes before anyone acknowledged me. The drinks taste Horrible.
        Apr 7th, 2024

      • Maykel Zakari


        Apr 4th, 2024

      • Super Gremlin

        It was so bad my burrito had no chicken bearly any queso and the chips were unsalted and stale and on top of that I waited about 20 minutes to get this even though there was no people and one of the workers was looking all up on me 1/5
        Mar 31st, 2024

      • Roy A.


        Mar 30th, 2024

      • Nicole McFarland

        I see why I stop coming here I ordered a double chicken tostado. What I received was a bowl full of old lettuce a scoop of chicken I think,slice of Avocado, drop of sour cream. Looks like about a tablespoon of rice and not that of beans. I feel like I was given the last of the leftovers unacceptable. They gave me a lot of sauce I didn't ask for probably to make up for lack food in my Tostado. Never again what a waste!
        Mar 20th, 2024

      Read Our 405 Reviews

      About
      El Pollo Loco

      While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in West Covina,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

      Contact Info

      Products

      • BEANS
      • CHICKEN
      • COLE SLAW
      • ENTREES
      • ICED TEA
      • MASHED POTATOES
      • MEATS
      • RICE
      • SALADS
      • SIDE DISHES
      • SOUPS
      • TORTILLAS

      Services

      • CATERING
      • DINNER
      • LUNCH
      • NUTRITIONAL INFORMATION PROVIDED
      • OFF-SITE CATERING

      Payment Methods

      • AMERICANEXPRESS
      • DISCOVER
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for El Pollo Loco?

      A The phone number for El Pollo Loco is: (626) 965-8119.

      Q Where is El Pollo Loco located?

      A El Pollo Loco is located at 2312 S Azusa Ave, West Covina, California 91792

      Q What is the internet address for El Pollo Loco?

      A The website (URL) for El Pollo Loco is: https://restaurants.elpolloloco.com/ca/west-covina/2312-s-azusa-ave?utm_source=extnet&utm_medium=yext

      Q How big is El Pollo Loco?

      A El Pollo Loco employs approximately 11-20 people.

      Q Is there a key contact at El Pollo Loco?

      A You can contact Javier Pere at (626) 965-8119.

      Q What days are El Pollo Loco open?

      A El Pollo Loco is open:
      Tuesday: 10:00 AM - 10:00 PM
      Wednesday: 10:00 AM - 10:00 PM
      Thursday: 10:00 AM - 10:00 PM
      Friday: 10:00 AM - 10:00 PM
      Saturday: 10:00 AM - 10:00 PM
      Sunday: 11:00 AM - 10:00 PM
      Monday: 10:00 AM - 10:00 PM

      Q How is El Pollo Loco rated?

      A El Pollo Loco has a 3.7 Star Rating from 405 reviewers.

      Key Contacts

      image
      Javier Pere
      Manager

      Hours

      Tuesday:
      10:00 AM - 10:00 PM
      Wednesday:
      10:00 AM - 10:00 PM
      Thursday:
      10:00 AM - 10:00 PM
      Friday:
      10:00 AM - 10:00 PM
      Saturday:
      10:00 AM - 10:00 PM
      Sunday:
      11:00 AM - 10:00 PM
      Monday:
      10:00 AM - 10:00 PM
      Nearby El Pollo Loco Locations

      Ratings and Reviews
      El Pollo Loco

      Overall Rating

      Overall Rating
      ( 405 Reviews )
      177
      85
      47
      27
      69
      Write a Review

      Anna Luisa Pena on Google

      image I stood waiting for some minutes before anyone acknowledged me. The drinks taste Horrible.

      Business Response on Google Apr 8th, 2024
      We’re so sorry to hear about the long wait time that you experienced. Our goal at El Pollo Loco is to provide fast and efficient service, but sometimes it takes longer than expected. We’d appreciate the opportunity to speak further about your experience. You may reach us at https://www.elpolloloco.com/contact-us/. Thank you.

      Maykel Zakari on Google

      image

      Business Response on Google Apr 5th, 2024
      We're so sorry. Please message us at https://www.elpolloloco.com/contact-us/ with more details. We want to make this right.

      Super Gremlin on Google

      image It was so bad my burrito had no chicken bearly any queso and the chips were unsalted and stale and on top of that I waited about 20 minutes to get this even though there was no people and one of the workers was looking all up on me 1/5

      Business Response on Google Apr 3rd, 2024
      Thank you for taking the time to leave us a review. At El Pollo Loco, we continuously work to create good experiences for our guests and we’re sorry to hear that we missed the mark here. Would you please consider reaching out to us at https://www.elpolloloco.com/contact-us/ with any further comments or suggestions? We hope we can use this to improve in the future.

      Roy A. on Google

      image

      Nicole McFarland on Google

      image I see why I stop coming here I ordered a double chicken tostado. What I received was a bowl full of old lettuce a scoop of chicken I think,slice of Avocado, drop of sour cream. Looks like about a tablespoon of rice and not that of beans. I feel like I was given the last of the leftovers unacceptable. They gave me a lot of sauce I didn't ask for probably to make up for lack food in my Tostado.
      Never again what a waste!

      Business Response on Google Mar 24th, 2024
      Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. Please reach out to https://www.elpolloloco.com/contact-us/ so we can rectify this issue.
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      Overall Rating

      Overall Rating
      ( 405 Reviews )
      177
      85
      47
      27
      69

      Write a Review

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