Big Creek Lumber Co
-
1400 W Beach St
Watsonville, CA 95076 - 831-722-7137
Hours
Chamber Rating
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sonny Mc
Fast unloading, thanks to Tony on the forklift . Just call them to check in at 700am . Don't just pull in. Excellent service. Sonny a@m.
Jun 25th, 2023 -
Michelle LeClair
Great prices, great service, great place
May 8th, 2023 -
Kande J.
These guys have the Redwood boards I needed. Lowe's and Home Depot did not have the product. Great service! Thanks!
Jan 20th, 2023 -
Gerry V.
Clueless manager re customer service. I have been a customer of BCL for over 25 years. Recent order had the wrong size of fence planks (5' instead of 6') delivered to my house. Needed to build the fence that day, so used the shorter planks. I returned to BCL to request a refund for the amount extra I paid (paid for 6' received less expensive 5'). I even took pictures of the fence with the 5' planks. The manager said they delivered the correct (6') planks---that I must be mistaken. She checked their inventory and said they should have extra 6' planks if I was telling the truth. I showed her the pictures. She said I could have manipulated the photos (really?). After a bit more discussion she rechecked inventory and found that they did have extra 6' planks (exactly the same number I had ordered). She then refunded the money I was owed....without apologizing. A good business will apologize for their mistakes. A good business doesn't insult their customers.
Sep 9th, 2022 -
Rob C
Awesome lumber yard with great people and a huge selection of lumber and tools.
Jul 3rd, 2022
Contact Info
- 831-722-7137
- (831) 722-7137
- (800) 342-2770
Services
- CUSTOM WORK
- CUTTING SERVICES
- INDUSTRIAL SERVICES
- NEW EQUIPMENT
- PAINTING
Languages
- Spanish
Payment Methods
- AMEX
- Discover
- MasterCard
- Visa
Questions & Answers
Q What is the phone number for Big Creek Lumber Co?
A The phone number for Big Creek Lumber Co is: 831-722-7137.
Q Where is Big Creek Lumber Co located?
A Big Creek Lumber Co is located at 1400 W Beach St, Watsonville, CA 95076
Q What is the internet address for Big Creek Lumber Co?
A The website (URL) for Big Creek Lumber Co is: http://BIG-CREEK.COM
Q What days are Big Creek Lumber Co open?
A Big Creek Lumber Co is open:
Saturday: 7:00 AM - 12:00 PM
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Q How is Big Creek Lumber Co rated?
A Big Creek Lumber Co has a 4.6 Star Rating from 53 reviewers.
Hours
Related Categories
Ratings and Reviews
Big Creek Lumber Co
Overall Rating
Overall Rating
( 53 Reviews )sonny Mc on Google
Fast unloading, thanks to Tony on the forklift . Just call them to check in at 700am . Don't just pull in. Excellent service. Sonny a@m.
Michelle LeClair on Google
Great prices, great service, great place
Kande J. on Yelp
These guys have the Redwood boards I needed. Lowe's and Home Depot did not have the product. Great service! Thanks!
Gerry V. on Yelp
Clueless manager re customer service. I have been a customer of BCL for over 25 years. Recent order had the wrong size of fence planks (5' instead of 6') delivered to my house. Needed to build the fence that day, so used the shorter planks. I returned to BCL to request a refund for the amount extra I paid (paid for 6' received less expensive 5'). I even took pictures of the fence with the 5' planks. The manager said they delivered the correct (6') planks---that I must be mistaken. She checked their inventory and said they should have extra 6' planks if I was telling the truth. I showed her the pictures. She said I could have manipulated the photos (really?). After a bit more discussion she rechecked inventory and found that they did have extra 6' planks (exactly the same number I had ordered). She then refunded the money I was owed....without apologizing. A good business will apologize for their mistakes. A good business doesn't insult their customers.
Rob C on Google
Awesome lumber yard with great people and a huge selection of lumber and tools.
Overall Rating
Overall Rating
( 53 Reviews )Write a Review
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