Dr. Louis Hong, DDS

I came 15 minutes earlier than my appointment time and they still called someone who walked in later than us first. Why do they give people appointments at a certain time if they are not going to abide by it, but if we were to reschedule our appointments we have to do it 48 hr in advance or else they charge you. That's bull in my opinion.
Oct 13th, 2023

I truly do not like to leave bad reviews but I just had to share my experience. If I was given a choice to rate Freedom dental, I would not rate them at all. The dentist was not very warm and friendly at all. I was new to the area and needed a filling done, but I was told I needed an xray first - understandable. So I went in to get an x ray done and the dental assistant could not get a proper view of the back of my mouth where I had some swelling earlier in the week. On top of that when the dentist came into the room he looked at the xray and just asked well how can I help you. So I told him that I experienced some swelling earlier and wanted to get a filling done; he checked my mouth and ended up telling me I had to get a root canal and filling. I asked him on which teeth because he could not even indicate to me where on the x ray. To show me where, he pointed to his cheeks.. like really? I left there unsure of which teeth it was, until I received the payment plan. (1,275 btw!!) In addition to that before I left, I asked if I can get a copy of the x ray and he was very RUDE. He asked me, "you can read xrays?" It was in such bad taste! In a very condescending tone. I said no I can't read x rays but my sister in law can. (Besides, I spent money to get it done, why be so rude for no reason?) He couldn't even give me a prescription for my swelling, I had to call and ask for it - for him to tell me the antibiotics will not help. After being firm he said okay. Then he said he will send it to the pharmacy, so I waited an hour and called the pharmacy, but they said they did not receive anything for me. I then called the dentist office twice and they said it already left from their end and there is nothing they can do about it. After calling the pharmacy again, (3rd time) they were confused because they had not gotten it, so this time the pharmacist called them! Thankfully I got the prescription. I honestly felt like I wasted my time here and the dentist did nothing to try to help but frown while I asked questions. He was not very helpful at all, it was almost as though he could not wait for me to leave. Patients should never leave an establishment feeling the way I did. I will not recommend this place to anyone. I am sorry. Invest your money elsewhere, where you're treated with respect and care and the dentist seeks your best interest. Had I not been so far from my sister in law I would have saved the time and energy going here.
Oct 24th, 2022

He was very nice when it came to my appointment as well as the other workers. They made sure I was as comfortable as possible so that was nice. I've only been to Freedom Dental a few times, but I'll be back for more work done when needed. I recommend this place to people that need dental work done.
Nov 5th, 2021

Jan 24th, 2021

He was kind of rude. My teeth have hurt since he put the filling in over a year ago. I was told by another dentist that he's seen better fillings done by students and all of it has to be redone. Waste of money
May 20th, 2020