Aritzia

Fernanda Romero _{on Google}

Mar 28th, 2024

The Walnut Creek Aritzia has provided the absolute WORST customer service. I ordered two pieces that didnt work out and needed to return. I had to drive 45 minutes to take care of and was treated very poorly. The majority of the staff is extremely rude and condescending. Unfortunately this isnt the first time Im treated this way. Friends and family have had similar experiences. Its clearly a pattern and feels racially motived. I will not be coming back to this location.

Allison Gates _{on Google}

Mar 6th, 2024

Had a fantastic shopping experience here. Jasmine and the rest of the Aritzia team helped me find some great pieces to elevate my wardrobe for a new job. It was the most fun I've had shopping in a long time - made me remember why its actually more fun to go in person than to shop online! I love that this brand has stuff that ranges from casual to more formal but somehow it all kind of goes together. Even the shopping bags are cute. 10/10 retail experience :)

Pedro Hernandez _{on Google}

Feb 3rd, 2024

Many very kind and pretty girls

Haley Sutton _{on Google}

Jan 8th, 2024

My friend and I came into Aritzia and had an exceptional experience. Maddy helped us both decide which size super puff to get, as we were extremely indecisive. I also had so many other questions about other pieces I was interested in, and she was extremely knowledgable about how they fit, what they had in store, and other similar pieces. I will definitely be coming back to shop with her!

Dominica Roberts _{on Google}

Nov 26th, 2023

Nice clothes, generally a bit overpriced. Staff are very clearly paid on commision and will say anything they have to in order to get a sale- even lying. Frustrated as I was interested in a garment that seemed to have a wrinkly texture- I asked the person helping me if that will come out with steaming (or if it was more like linen, which retains a slightly wrinkly look). She said yes it would come out totally smooth with steaming, and that she owned three of that item (implying she would definitely know). Well, I bought it, and the wrinkles don't come out whatsoever with steaming or even ironing the heck out of it. So... now I'm returning it. Waste of time. Also beware that they have a really strange return policy, which involves you HAVING to give your email address to them at the time of purchase- otherwise they claim they will be unable to process a return later. Totally bogus.