Rogers Behavioral Health San Francisco

Apr 11th, 2024

Dr. Who runs the clinic is on a power trip she kicked me out for not wanting to change my anxiety meds within the first week of treatment while my father was terminally ill. Also told my outside therapist one of her reasons for kicking me out was bc I wore pj pants. My dad died 5 days later I'm really glad I didn't let her bully my into changing meds that would've been an even bigger nightmare.
Oct 12th, 2023

I am beyond words at my disappointment in Rogers customer service. Do not come here for help. They say they take these complaints seriously but after months of getting nowhere with several employees its clear they do not. Their lawyer emailed me and has not responded to my concerns and its been over 2 weeks. I am looking into filing a complaint with the state over the subpar care regarding psychiatry and their billing. I deserved better and so do other patients.
Aug 13th, 2022

It has taken me awhile to write this review, as revisiting my son's experience at Rogers is extremely painful. My son was there for five weeks. Five horrible, suicidal weeks. Our entire team at Rogers was uncaring, unresponsive, and unhelpful. For the majority of the time, my son sat alone in a tiny office with self-guided exposures. The program's psychiatrist was remote. We met with him only once per week. He was extremely grumpy and judgmental...the opposite of what a child psychiatrist should be. Due to him being remote and his dismal personality, he didn't know the first thing about my son, nor did he care. The on-site staff were similarly cold and mechanical. During his time there, my son went from an affable and social kid who loved school to a child who went to the emergency room for suicidality. I will never forgive Rogers for this. In case you are reading this review and thinking to yourself "this sounds like sour grapes from someone who's frustrated that her child is struggling"...my son is doing amazingly well now. He is the happiest he's ever been. Rogers preys on families who are grasping at straws, desperate for anything that might help a struggling child. It's shameful. There are so many wonderful (and much cheaper) care options out there. Take heart, there is hope for a brighter future. Just not at Rogers.
Oct 20th, 2023

The treatment was somewhat beneficial but the psychiatry aspect was awful. The first doctor often times did not respond and was ill prepared. I was given two others and the last did not discuss the impacts of medication and when I requested a meeting about it he said he did not want to give me reassurance. I am a person and we all do need and deserve some reassurance especially when it comes to medicine. He also rushed out last meeting to discuss a potential new diagnosis and left abruptly; scaring me. He also contradicted the previous doctor's view on another medication and it's potential side effects. My behavioral specialist grew upset when I asked to go over some of the things we discussed earlier and I accused me of seeking reassurance at the end when I just needed a refresher. I was also told I didn't owe what was on a bill sent to me until I got a final notice due on Christmas Eve. I have gone for months now trying to get it sorted out and am looking into legal action. Im truly disgusted by my treatment; those of us who come to Rogers for help need care and understanding. What I got was dismissal and subpar treatment. I leave these ratings to let people know to go elsewhere for treatment.
Feb 8th, 2023