California Eye Clinic

One of nice and good attitude doctors and staff.
Jan 20th, 2024

Overcrowded waiting room. Nowhere to sit . After standing for an hour waiting for the appt, I decided to sit on the dirty floor. Why do they overbook patients ? This was a horrible experience
Nov 11th, 2023

This doctor treated me like I was a hypochondriac. Didn't see any issues & since he doesn't know me personally & has never seen me before until today, he doesn't see my eyelids as being swollen like the referring doctor did. He was basically saying there's nothing wrong & he can't do surgery on a non-existent problem. I responded saying I didn't ask for surgery, I was sent here since the referring doc felt I needed further testing. Wait an hour & a half for him to tell me this in under 5 minutes. Very disappointed.
Jun 19th, 2023

I would avoid Dr. Lee at all costs. This doctor is very discriminatory. I came in about two years ago for what used to be my annual eye exam which has now been changed to every two years. Thats besides the point. During my examination this Doctor seemed to be in a huge hurry. When I mentioned needing a new pair of glasses his response was you dont NEED a new pair of glasses as if my one already broken pair was good enough. Then to top it all off now that my 2 year old cheaply made frames have broken yet again I am required to buy a new pair but OH looks like I cant because Dr Lee only wrote my prescription to be good for only ONE year instead of TWO like the LAW requires. Definitely go to a better eye doctor and one that actually cares about their patients
Apr 8th, 2024

On November 2nd, I went for an eye exam and was told my contacts would arrive within a few days. However, a week passed without any sign of them. When I called, I was told to wait a few more days. This pattern continued for a second week, with no responses to my calls. On November 24th, with only a few days remaining before a month-long trip, I desperately needed my contacts. I called the Walnut Creek location again, but received no answer. At the Brentwood office, they could only offer one trial contact lens, unable to provide a complete pair. Finally, Antioch had the trial pair I needed. Disappointingly, even this wasn't smooth sailing. My ring camera footage from December 4th captured a postal worker attempting to deliver a package, but then taking it back with them instead of leaving it. Due to my absence from the country, I had to rely on my in-laws to retrieve the package from the post office. It turned out to be the contacts I'd ordered a month ago! Furthermore, the delivery attempt failed because California Eye Clinic in Walnut Creek had neglected to pay the full shipping cost, leaving my in-laws to cover the shortfall. I am still out of the country, but incredibly frustrated by this entire situation. The complete lack of communication regarding the contact delays was unacceptable. Upon my return next week, I expect a phone call to discuss this issue further.
Jan 18th, 2024