gorjana - Broadway Plaza

Very kind and helpful employees!
Oct 18th, 2023

Beautiful store with gorgeous jewelry thats fun to layer or just as pretty worn alone and importantly, hits all price points, depending on your wants. The staff were friendly, helpful and knowledgeable in helping me with making selections.
Jun 17th, 2023

Brought my mom in to shop for her birthday. I had called ahead to ask if we could make it an experience - and they were super sweet! Loved that my mom felt so special and catered to. The jewelry is gorgeous too, great quality.
Mar 4th, 2023

I unfortunately didn't get the girls name that helped me but she had gems on her eyes anyways! Amazing customer service I went in to make a purchase for my sister but left with my own pair as well because I loved the girl that was helping me. It's hard to find customer service like that! Highly recommend this store! Very happy with my purchase :) and thanks again to the lovely that helped me!
Feb 19th, 2023

Such an awful experience. First of all, I am a woman of color. I am a black woman at that. When I first walked in there was a group of employees + their friends talking. There was one employee of color (Asian if I had to assume). One of the employees (assuming it was the manager) immediately looked at the asian employee and told her to help me. Every other employee looked away and disregarded me. They were more into the conversation they were having with each other than helping me. However, when a white customer walked in it was all hands on deck. The asian employee looked DISGUSTED with me. She was upset anytime I asked anything and acted like I was making her do a job she wasn't being paid to do. I was so kind. I smiled. I said thank you. I even apologized after every single question bc I thought it would soften her up. It did not. At one point, I thought I was done shopping so she left to tend to the group of friends + employees. I decided I wanted to add something and AGAIN the manager made her help me out of all the other white employees. At the end of my purchase the asian employee hadn't said a word to me other than "yes" and "no" and was clearly upset. There were two employees (potentially one employee + one of the friends that was there) that ended up talking to my son and I at the very end. But, overall it was awful. I felt so disrespected and left with my feelings hurt. It's a super segregated area as is and this experience made me feel 1,000,000 times worse about it. I immediately left the shopping mall. I am thinking about taking this to social media because it was that awful and people need to know and these employees need to be held accountable.
Feb 28th, 2023