Color By Brooke

Color By Brooke
  • 1517 N Main St Suite 205
    Walnut Creek, CA 94596
  •   925-684-8018

Hours

Thursday:
Closed
Friday:
9:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
Closed
Monday:
Closed
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM

Chamber Rating

Verified Member
4.6 - (20 reviews)
18
0
0
0
2
Read Our 20 Reviews

Chamber Rating

Verified Member
4.6 - (20 reviews)
18
0
0
0
2
  • Sierra Thompson

    I got my hair done by Brooke for the first time and she was amazing, definitely will be coming back. We had a thorough consultation to make sure we were on the same page before she transformed my hair. Brooke is so kind and talented at what she does and I was very happy leaving with my new hair. She took her time with my hair and explained the process as it was happening. Brooke gave me the blonde I always ask for but never get and Im so grateful!
    Jan 31st, 2024

  • Maggie Hensley

    Brooke is amazing! First time Ive ever come out of a hair appointment completely thrilled and happy with my hair. She spends the time to get to know you, what you want, and best of all delivers results! She is so sweet and is extremely personable, makes the appointment go by so fast. If youre looking to find a new hair stylist, look no further, Brooke is the best!
    Nov 22nd, 2023

  • Balqes Qaisi

    While I enjoyed sitting in Brookes chair and the end result of my hair color (full highlights) was okay, the overall experience was a letdown. To start with, I was slapped with an unexpected $150 extra charge without any prior notice. This was unacceptable and I wouldn't have chosen to go with it had I known in advance. She offered to do a balayage with the highlights and I said no and I was clear that I do not want to pay extra. Additionally, the repeated comments about my "coarse and too thick" hair were unprofessional and left me uncomfortable. Moreover, despite the decent hair color outcome, my hair still have lots of grey hair and some spots in the back look darker. To add insult to injury, I sought opinions from other salons in WC before writing my review and it was made abundantly clear that I had been overcharged. Service: Hair highlighting
    Oct 25th, 2023

  • Stephanie Castro

    Unfortunately my experience was not similar to the other ones. I went there and felt something was off since the beginning. I am Latina and my hair is thick and I could tell by the way she was looking at my hair that she did not wanted to work on it. I felt the vibe and said to her I was leaving and she could take the deposit because she was commenting over and over on how thick my hair was and how much work it would be for her. She said she could do it, I said to her ok lets give it a try. I did not like how it looked. I came out just like I went in, same color no difference but a money piece she did in front. I left and I then sent her a picture with how marked my base root looked and not how we talked in the consultation of doing a transition from the dark root out to blonde. She said she could take me in again which I appreciate but refused to style my hair, so I was going to walk out with wet hair after paying over $300. I genuinely felt I paid her money to just do a money piece in front and nothing else. If you have thin hair she is great but doesnt work with other types of hair. Wasted money, wasted time. I should have followed my gut since the beginning. Had to share to save other people money and time. Gave two stars because the money piece looks nice. Service: Hair coloring
    Mar 5th, 2023

  • Jennifer Milcovich

    Brooke is the best! I had my first hair coloring service EVER with her and I absolutely love it. She does amazing work and is so professional. I was nervous to color my hair for the first time, but now after Brooke has worked her magic, I'm going to be a repeat customer for life!
    Feb 7th, 2023

Read Our 20 Reviews

About
Color By Brooke

Color By Brooke is a Hair Color Specialist in Walnut Creek, CA 94596 

Contact Info

Services

  • Hair Color Specialist
  • Hair Color Correction
  • Balayage

Payment Methods

  • American Express
  • Apple Pay
  • Visa
  • Mastercard
  • Zelle
  • Cash
  • Discover

Questions & Answers

Q What is the phone number for Color By Brooke?

A The phone number for Color By Brooke is: 925-684-8018.


Q Where is Color By Brooke located?

A Color By Brooke is located at 1517 N Main St Suite 205, Walnut Creek, CA 94596


Q What is the internet address for Color By Brooke?

A The website (URL) for Color By Brooke is: http://colorbybrooke.glossgenius.com/


Q What days are Color By Brooke open?

A Color By Brooke is open:
Thursday: Closed
Friday: 9:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: Closed
Monday: Closed
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM


Q How is Color By Brooke rated?

A Color By Brooke has a 4.6 Star Rating from 20 reviewers.

Hours

Thursday:
Closed
Friday:
9:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
Closed
Monday:
Closed
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM

Ratings and Reviews
Color By Brooke

Overall Rating

Overall Rating
( 20 Reviews )
18
0
0
0
2
Write a Review

Sierra Thompson on Google

image I got my hair done by Brooke for the first time and she was amazing, definitely will be coming back. We had a thorough consultation to make sure we were on the same page before she transformed my hair. Brooke is so kind and talented at what she does and I was very happy leaving with my new hair. She took her time with my hair and explained the process as it was happening. Brooke gave me the blonde I always ask for but never get and Im so grateful!


Maggie Hensley on Google

image Brooke is amazing! First time Ive ever come out of a hair appointment completely thrilled and happy with my hair. She spends the time to get to know you, what you want, and best of all delivers results! She is so sweet and is extremely personable, makes the appointment go by so fast. If youre looking to find a new hair stylist, look no further, Brooke is the best!


Balqes Qaisi on Google

image While I enjoyed sitting in Brookes chair and the end result of my hair color (full highlights) was okay, the overall experience was a letdown. To start with, I was slapped with an unexpected $150 extra charge without any prior notice. This was unacceptable and I wouldn't have chosen to go with it had I known in advance. She offered to do a balayage with the highlights and I said no and I was clear that I do not want to pay extra. Additionally, the repeated comments about my "coarse and too thick" hair were unprofessional and left me uncomfortable.
Moreover, despite the decent hair color outcome, my hair still have lots of grey hair and some spots in the back look darker. To add insult to injury, I sought opinions from other salons in WC before writing my review and it was made abundantly clear that I had been overcharged. Service: Hair highlighting

Business Response on Google Nov 1st, 2023
Hi Balques, I am quite confused because I sat with you before our appointment and chatted about price, and service— I was very clear that it could range from 345-495. Depending on how many bowls of color I use or how long your service will take. (Most salons in the Walnut Creek area charge 600-845 for a full blonding) You were quite happy with how you left the salon, and the photos you posted were taken a month after I saw you. I’m not able to post a pic on a reply, so I have posted them to my gallery( titled “Balques”) showing what your hair looked like when you left the salon.

Stephanie Castro on Google

image Unfortunately my experience was not similar to the other ones. I went there and felt something was off since the beginning. I am Latina and my hair is thick and I could tell by the way she was looking at my hair that she did not wanted to work on it. I felt the vibe and said to her I was leaving and she could take the deposit because she was commenting over and over on how thick my hair was and how much work it would be for her. She said she could do it, I said to her ok lets give it a try. I did not like how it looked. I came out just like I went in, same color no difference but a money piece she did in front. I left and I then sent her a picture with how marked my base root looked and not how we talked in the consultation of doing a transition from the dark root out to blonde. She said she could take me in again which I appreciate but refused to style my hair, so I was going to walk out with wet hair after paying over $300. I genuinely felt I paid her money to just do a money piece in front and nothing else. If you have thin hair she is great but doesnt work with other types of hair. Wasted money, wasted time. I should have followed my gut since the beginning. Had to share to save other people money and time. Gave two stars because the money piece looks nice. Service: Hair coloring

Business Response on Google Dec 16th, 2022
Hi Stephanie- I’m so sorry you felt this way. I am a bit confused. We chatted for about an hour before we started your service,and we talked a lot about pricing because of the amount of hair you do have; and the color that you wanted was going to be $100 per hour and it would have taken me several hours to do(6-7 hrs)So we both agreed to add dimension back into your hair- we did low lights, toner and a money piece. We talked about adding a shadow root as well to blend in your old highlights that you’ve had from a previous stylist- we decided last minute not to add the shadow root because we didn’t want it to look to dark because of the porosity of your hair.You decided you didn’t want me to blow dry your hair because you were worried about the price and decided to go somewhere else for your blow dry.So I wasn’t able to see the end result.After you had it blow dried somewhere else; we chatted and decided to do a shadow root;( no charge)i squeezed you into a spot on my books asapOur last text exchanged you said that:“Brooke I was thinking I will stay with my hair like this, because as you said I don’t want to get to dark. Thank you again I really like how it turned out.”Hence this is why I am confused.I am sorry for our miscommunication.Please let me know if there is anything I can do

Jennifer Milcovich on Google

image Brooke is the best! I had my first hair coloring service EVER with her and I absolutely love it. She does amazing work and is so professional. I was nervous to color my hair for the first time, but now after Brooke has worked her magic, I'm going to be a repeat customer for life!


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Overall Rating

Overall Rating
( 20 Reviews )
18
0
0
0
2

Write a Review

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