Hours

Sunday:
10:00 AM - 6:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM

Chamber Rating

4.7 - (864 reviews)
771
28
9
6
50
Read Our 864 Reviews

Chamber Rating

4.7 - (864 reviews)
771
28
9
6
50
  • Kelley Tu

    Max was so friendly, very helpful and patient. Didnt make me feel rushed or pressured to make a decision at all and took the time to explain things to me. He helped me figure out the cost for a new phone and gave me quotes for when I go back to set up a family plan. He wrote everything down for me and made sure I understood how to set up my new phone when I got home. Exceptional customer service, thank you Max!
    Apr 6th, 2024

  • Brianna Pennell

    Overall, a useless store if you are going in for the internet service and cable. Plenty of misinformation given to me to end the service due to moving. Specifically told me I could only cancel services by calling, not by app. Guess what? The phone service said we could have ended service by app and not gone through the hassle of calling for 3 hours. I am sure the store is fine for buying a cell phone and applying for cell services but that is it. Other qualms is the location is not good for handicap access with a lack of handicap parking nearby and paid parking being in a very narrow entrance parking lot that has an even narrower curve. The store is also understaffed for a weekday, which seemed to be a problem with the "queue" system not matching store layout.
    Apr 5th, 2024

  • R, R.

    I got my new phone from Apple and yet this AT&T branch took me in to complete the settings. Thanks
    Apr 4th, 2024

  • Mel O

    Michael V was awesome he was very dedicated to my needs
    Apr 1st, 2024

  • Jaxson Hutchins

    All of the people there were amazing! Micheal and Zachary helped me set up my new iPhone 15 pro! They helped me set everything up and transfer all the data from my 13. All the staff were nice and friendly, Thanks!
    Mar 19th, 2024

Read Our 864 Reviews

About
AT&T Store

Stay connected with AT&T in Walnut Creek. We offer phones, tablets, smartwatches, and connected devices from all of your favorite brands. We also offer wireless data plans in Walnut Creek for every need. Enjoy the flexibility of an Walnut Creek prepaid phone plan—with no annual contract and no credit check. Get unlimited text and data with AT&T UNLIMITED ELITE. Get nationwide AT&T 5G service, which comes with all of our unlimited data plans for no extra cost.

Contact Info

Products

  • Cell Phones
  • Tablets
  • Accessories
  • cellphones
  • wireless phones
  • internet
  • TV service
  • smartphones
  • prepaid phones
  • Wireless Plans
  • Wearables
  • Small Business Solutions
  • Internet Services
  • Prepaid Devices

Services

  • Wireless Bill Payments
  • Equipment Trade-in & Recycling Program
  • Small Business Solutions
  • Beats by Dre
  • Bose
  • Headphones
  • Tablets and Accessories
  • Free Consulting on Devices
  • Prepaid - GoPhone Refill
  • iPhone Repair
  • Screen Repair

Brands

  • AT&T
  • Apple
  • DIRECTV
  • Kyocera
  • LG
  • Motorola
  • Samsung
  • Sonim
  • Beats
  • BlackBerry

Questions & Answers

Q What is the phone number for AT&T Store?

A The phone number for AT&T Store is: 925-932-9640.


Q Where is AT&T Store located?

A AT&T Store is located at 1521 Olympic Blvd, Walnut Creek, California 94596


Q What is the internet address for AT&T Store?

A The website (URL) for AT&T Store is: https://www.att.com/stores/california/walnut-creek/83123?source=E-g2s10000000000X&wtExtndSource=stores


Q How big is AT&T Store?

A AT&T Store employs approximately 20+ people.


Q What days are AT&T Store open?

A AT&T Store is open:
Sunday: 10:00 AM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM


Q How is AT&T Store rated?

A AT&T Store has a 4.7 Star Rating from 864 reviewers.

Ratings and Reviews
AT&T Store

Overall Rating

Overall Rating
( 864 Reviews )
771
28
9
6
50
Write a Review

Kelley Tu on Google

image Max was so friendly, very helpful and patient. Didnt make me feel rushed or pressured to make a decision at all and took the time to explain things to me. He helped me figure out the cost for a new phone and gave me quotes for when I go back to set up a family plan. He wrote everything down for me and made sure I understood how to set up my new phone when I got home. Exceptional customer service, thank you Max!

Business Response on Google Apr 8th, 2024
Hey Kelley, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon.

Brianna Pennell on Google

image Overall, a useless store if you are going in for the internet service and cable. Plenty of misinformation given to me to end the service due to moving. Specifically told me I could only cancel services by calling, not by app. Guess what? The phone service said we could have ended service by app and not gone through the hassle of calling for 3 hours. I am sure the store is fine for buying a cell phone and applying for cell services but that is it.
Other qualms is the location is not good for handicap access with a lack of handicap parking nearby and paid parking being in a very narrow entrance parking lot that has an even narrower curve. The store is also understaffed for a weekday, which seemed to be a problem with the "queue" system not matching store layout.

Business Response on Google Apr 8th, 2024
Hello Brianna, serving our customers with the best service possible is something we strive for every day, we’re sorry to hear you experienced a long wait time, we want you to have an exceptional experience during every visit, this is not the experience we wanted you to have. Our goal is to provide a better experience in the future. Please contact the store at +1 925-932-9640 and ask for the manager so we can get a resolution for you. We hope to serve you in a more timely manner on your next visit!

R, R. on Google

image I got my new phone from Apple and yet this AT&T branch took me in to complete the settings. Thanks

Business Response on Google Apr 5th, 2024
Thanks for stopping by and we look forward to seeing you again in the future!

Mel O on Google

image Michael V was awesome he was very dedicated to my needs

Business Response on Google Apr 8th, 2024
Greetings Mel, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future.

Jaxson Hutchins on Google

image All of the people there were amazing! Micheal and Zachary helped me set up my new iPhone 15 pro! They helped me set everything up and transfer all the data from my 13. All the staff were nice and friendly, Thanks!

Business Response on Google Mar 19th, 2024
Greetings Jaxson, Thank you for the awesome feedback. We are glad that you enjoyed the recognition and kind words, We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon.

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Overall Rating

Overall Rating
( 864 Reviews )
771
28
9
6
50

Write a Review

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