Alber Mexican Food

My parents ordered through door dash of specific dishes only to be called and asked to change the items. We understand the possibility of running low or lacking supplies. With what my parents agreed to order, the flavor was too bland. Starving you'd eat it, even when you spend money to experience something new. To try we now did, however something must change if we were to try the place again.
Feb 16th, 2023

My first time eating here was My worst experience and will never eat here again. I ordered a hamburger and fries while my other friends ordered bigger orders than me and all their orders came before mine. Mind you It was not busy at all that day it was pretty much empty! I waited approximately 30 mins and my friends were already done eating all their food! The lady came up who was serving us asked what I had gotten I told her and she walked away. I was now waiting another 20 mins and she kept looking at me but wouldnt approach our table. Finally she came again and looked at my receipt. Finally 8 mins pass by after and she brings my plate. I was so confused and left unhappy with how they handled it. I asked for a refund and they just ended up just giving me a free shake. And gave me chocolate shake when I said vanilla :/ And They didnt even apologize for it nor did they say why it took so long for my order to be made. No costumer should have to wait this long for food especially when its not busy at all whatsoever and its a very small and simple order such as a hamburger and fries. I obviously took my food to go because everyone had finished eating their food sitting there for an hour I didnt expect them to wait with me and let their food get cold. I didnt know if it was new staff behind the counter so I didnt make a scene or react in any rude manner I simply dealt left with grace. Hopefully they do better for future costumers!
Feb 14th, 2023

Jul 21st, 2022

Mar 16th, 2022