Principessa

Wonderful customer service! The zipper on a dress I just bought broke and the staff couldn't have been nicer about helping me exchange it for a new one. Great store with great clothes!
Mar 21st, 2024

Rude and cagey about not offering returns, beware
Sep 27th, 2023

Treated me terribly in the store..dont go
May 20th, 2023

Its a real shame because the clothes they stock are awesome. I was shopping by myself for my upcoming birthday so I had a LOT of clothes I was trying on. But when an establishment has a clothing limit rule for the changing room you should make sure your 6+employees who are helping know what theyre doing. Multiple times I had to tell different staff that they were taking away clothes I hadnt tried on yet. At one point they got my stuff mixed up with another girls clothes in the dressing room. When I was ready to check out and I thought they were putting my yes section up at the front, I was missing like 3 different articles of clothing. You guys could have made easily over $500 but because you have workers who dont pay attention or just have a bad attitude it made me take my business elsewhere. What a shame
Jul 6th, 2023

BEWARE: Owner/Manager and Associate will follow you around the store watching your every move. We entered this store on Saturday, March 11th around 11am. It was interesting to read that the customer service complaints were because the women wouldn't greet you or say a word, for my sister and I we had two women say hi to us, but follow us everywhere we went around the store while looking and admiring the clothing. I felt racially profiled as they weren't following around anyone else. I don't recommend going into this store unless you want to feel extremely uncomfortable. Both of the ladies "pretended to grab shirts near us" but did nothing with them. One of them also walked to the other room with us and stood there with her arms folded as we looked at the sale items. Couldn't have made it more obvious that she was watching our every move. That instantly put a bad taste in my mouth. Advice to those who want a pleasant and friendly shopping experience, don't enter here. Save yourself sometime and move on!
Mar 11th, 2023