Regal Auto Transport

Oct 28th, 2023

Guy that runs this place is a bad man. Smooth criminal. And depending on the day, he could call you and tell you his name is George, too. He's got different personas. But the price he tells you will never be the actual price. And if you opt out, he'll be abusive to you for sure. Hit him up on Facebook. His name's Ronnie Goury. He's from Israel. Hit his friends up. Let them know how much of a "good guy" he is. I'm sure that won't be embarrassing. Hopefully you'll get some good entertainment from that and it'll make up for the money you lost doing business w/ him because he steals. People like this, you can't play by the rules when you're dealing with them. He'll eventually get the picture.
Jul 29th, 2023

I had no idea I was dealing with Regal until another company showed me my order on a national load board with the name Regal. They never showed up when scheduled. When I called to track my transport they yelled at me, cussed me out, & were extremely rude & condescending. Then I cancelled the order and he said I couldnt do that and that I wouldnt get my money back! Furthermore on the national load board my cars were scheduled to go to the wrong city!? Wonder if I would ever get my cars. Do NOT USE them. Ronnie is the worse SCAM ARTIST!
Nov 24th, 2022

STAY FAR AWAY!! If I could give a zero I would. We were told we would get our car p/u in Pittsburgh and they would drop off in Tehachapi, Ca. They gave me one price, $1,000, then upd the price $900. That was one day before they were suppose to pick up my car. So, I canceled with them and the worker, Ronnie kept trying to haggle with me and make it lower. Even had the audacity to say if I was paying $10,000 for a move whats a couple hundred dollars more. Who is this guy!?. I stood firm and told him I was canceling and will be going with someone else. They still sent someone, and when I questioned the guy they sent he told me he was with the new company I had called. I had no paperwork or emails on any code or anything like thatso, I believed it was the new company. They loaded my car and off they went. It wasnt till they called to drop off that I realized what had happened. I then had to drive to Anaheim, Ca to p/u my car. Which was 3hrs away. This was horrible. What a nightmare! These guys are scam artists and I will do everything I can to make sure no one uses them! They are sneaky and deceitful!!!! DO NOT TRUST THEM AT ALL! They stole my car and I couldnt do anything about it. They lied to my face! And RONNIE could care less about customer servicehe is just out to make a buck! DANGEROUS!!! STAY FAR AWAY!!!
Apr 8th, 2024

This company does not even deserve 1 star. I booked a load to ship 2 cars with a broker named Ronnie a month in advance. We agreed over the phone on a recorded line that the cars would be able to have personal items in it. The driver didn't show up until 12:20 AM (12 hours later than quoted and in the middle of the night) and it took about an hour to get the cars loaded. I had a flight and had to leave for the airport at 5 AM. When the driver arrived, he charged us $800 extra for an 'Overweight Fee' because the broker didn't advise the driver the cars would have items in them. I couldn't call the broker because it was 1:30 AM so I had no choice but to pay because I had to leave for the airport in a few hours. The driver also showed us the rate confirmation he received from the broker and it was $50 more than what I signed for. I called the next day and asked to speak with the broker Ronnie, who apparently is the owner. None of the other employees would let me speak to him and were all extremely rude. Finally, I get a call from a guy who called himself Jack, but by the looks of the other reviews it seems like that was probably Ronnie. I asked him to pull his recorded lines because he made it very clear the cars would be able to have personal items. He screamed at me right off the bat. He was extremely condescending, yelled at me to shut up multiple times, told me their words mean nothing and they won't pull my recorded phone calls, refused to give me a copy of the contract that I signed, told me that I was blatantly cheap, and then to top it off he threatened to call the driver and have him drop our cars off at the nearest storage facility and leave them there and he wouldn't deliver our cars and was going to make us pay to get them out of storage. Obviously it was an empty threat, but regardless it is extremely disgusting and unprofessional to be treated like that. They advertise themself as "US Car Transport" when they are actually Regal Auto Transport but they still broker these loads out. I will also be reporting this company for fraud, contacting my bank, and contacting the BBB.
Sep 14th, 2023