Up Front Movers

info BiSTREND _{on Google}

Jul 3rd, 2021

DO NOT HIRE these guys if you don't want to get RIPPED OFF.
On contract they charged me $425 in order to help me move a small, one bedroom apartment to another apartment down the street. On the scheduled day they missed their appointment by 5 hours, only to show up unprepared and without the necessary tools to perform their job. They came back the next morning, took them 6 hours and cost me $900, twice the amount we agreed upon.
Even though I had missed a full day at work due to their unprofessional business conduct, they still did not adjust their final price.

Lady Adri _{on Google}

Apr 17th, 2020

I believe I left a review on this horrible Company. We never received calls or emails back. Filed a claim for 30 +/- boxes and furniture and never got a response. The furniture showed up a month later after the first month it took for them to bring us our stuff. Still no boxes and dolly. Not sure what happened and they definitely don't know what happened. It's been so stressful and i haven't called back. They don't answer the calls from us anymore and we get no answers. They either wrongly delivered after stuff, stole our stuff and whatever with it. Pay the high fee and go with a DOT REGISTERED company. That's who they outsourced it too for the state to state move anyway. Don't use them. Heck, moving yourself would be better. Contacted the BBB in hopes they could get a response. The BBB never got a reply from them either. UPDATED. Last call i made there was a different business name for their moving company. Still no word on our magically lost double labeled boxes they picked up in 2 unmarked trucks.

Rick Garcia _{on Google}

Apr 1st, 2020

This movers are not to be trusted. They’re employee are thieves that take advantage of you when your in a vulnerable place.
The movers ants work hard but the manager were the thieves, and when I contacted the company nothing was resolve, ignored. No response.
Very unprofessional, Find another company. My girlfriend used REAL RocknRoll Movers, they were exceptionally professional!!

Mark Jacqmin _{on Google}

Feb 2nd, 2020

The actual movers were hard working. Up front Movers are brokers. The day of my move, the movers were 3.5 hours late,no fault of the movers, up front (brokers)did not schedule enough people (4) discussed for my move. The movers themselves had to call and find people to work. After the move I had tried to contact luis, the scheduler from "up front" multiple times to discuss the issues, he never called me back.
So, after the move, finalizing payment with the movers, they told me to next time contact "on the go movers", these guys hustle.