Foothill Child Development Services, Inc

This is solely about the office. The therapist we were provided was amazing and my child absolutely loved her along with her supervisor. The scheduling department however is absolutely disgusting. Jasmin is horrible. She has horrible customer service, horrible work ethic, disgusting attitude. She tries to tell you what your going to do vs asking you if its ok. Her professionalism is non existing. She talked to me in a horrible manner and when i called to speak to HR some lady with the letter M said that she heard the recording and that Jasmin didnt do anything wrong when i said ok i want to speak to the person above you the owner she told me he was in the office and heard the call. To say that a front office person can give a client attitude and gas light you is ok is disgusting. I would have got fired if i spoke to any parent or client the way they spoke to me. They only care about getting as much hrs so insurance can pay them they the office doesn't care about the families or the therapist who are out working. As soon as my therapist left this office I no longer wanted their services. I only put up with them for so long because my child loved her therapist. I am glad therapist are leaving this company to other places they are respected and i hope families leave this company or dont use them. I hope this company the owner have a change of staff and educated their employees how to speak and treat clients families. Specifically Jasmin. This office should focus on servicing their ABA clients vs supporting eachothers disgusting work professionalism. Glad we are done with them!
Feb 1st, 2024

I contacted Foothill Child Development Services for a reason other than behavior therapy. I was looking for a place to complete my practicum hours, which was needed to bring my graduate program to its end. Although they did not provide what I needed, they did everything so that I find a place that met my programs requirements. They really did not need to help me because they gained nothing out of it. It was truly a nice deed. Because of Foothill Child Development Services, I was able to find a practicum site, finish my program and now have my masters degree. Thank you FCDS for being a small but significant part in my big journey.
Nov 10th, 2022

This agency is a scam. Employees are rude, and are money hungry. Do not recommend.
Aug 31st, 2022

As a volunteer, I had an amazing experience working with the organization. It was well organized, efficient, and had a friendly and inviting atmosphere. From my first visit, I knew that this was a place I would love to work in. The staff was extremely helpful and took the time to answer any questions I had and gave me guidance when I needed it. I never felt like I was being judged or put on the spot during my volunteer experience. Everyone I interacted with was warm, welcoming, and always eager to lend a helping hand. The projects I worked on were interesting and challenging. I felt like my skills and opinions were valued, and I was able to contribute in meaningful ways to the organization.I also had the opportunity to make new friends and meet people from different backgrounds. We had weekly meetings and activities where we could discuss our ideas and share our experiences. Overall, it was an incredible experience to be part of this organization as a volunteer. It was the perfect mix of fun and hard work, and I learned a lot in the process. I'm grateful for the chance to have been part of this organization and am looking forward to doing more volunteering!
May 26th, 2022

Nov 27th, 2021