Custom Embroidery
-
6920 Hayvenhurst Ave
Van Nuys, CA 91406 - 818-781-3301
Hours
Chamber Rating
-
Kyd Steez
Mar 11th, 2021 -
Jeffrey Boykin
Thank you so much for teaching me better about the business
Aug 10th, 2020 -
Lana Sorokina
I saw some bad reviews and was skeptical about using their services. Though, I still decided to try. On an initial phone call the owner lady was extremely polite, said that my order of a logo embroidery on 8 polos could be done by the next day afternoon. That was the fastest service from any other place I called. It was a great price too. They have a wide selection of threads. I was able to pick exactly the color and quality of a thread I wanted. I ended up getting high quality, professionally done shirts, fast! The lady was so nice the whole time, that I couldn't believe someone could rate this place a 1 star. THEY REALLY DESERVE TO BE A 5 STAR PLACE.
May 20th, 2020 -
Treasure Thompson
I never post bad reviews, but This is the most unprofessional embroidery place I ever been to, they quote reasonable prices over the phone and act like your lying when you state the quoted price upon entering. After driving over 30minutes you give up and pay their request, then they push your order back and have the audacity to not have it ready when they pushed it back! Simple 5 small logos! I will never return again! You come when they finally say it’s done.. they say 15 more minutes!! Soooo unprofessionally! Do not use this place if you need your items stat! Once completed however it was exceptionally done well.
May 7th, 2020 -
Candelario Gastelum
I went to this business because I needed 2 shirts Embroidered I found her on the net it was close by my office it was cheap so I said ok let's do this her name is Carol at first very nice lady so I paid her in full "cash" she said ok come back on Wednesday and it would be ready mind you I dropped my shirt on Wednesday so it was a week since I dropped the shirt off I go back on the following Wednesday she actually forgot but assured me it would be done Saturday I said to carol didn't know you where open on Saturdays she assured me she would be there I go back on Saturday guess what office was closed I have my own business to run I was very very mad I rescheduled 3 clients because of here and lost 1 account because of her I go back on Monday still not done it took 2 weeks to do my logos on 1 shirt unbelievable so I get the shirt back finally since I paid her in full for 2 shirts I went back to get the last shirt done when I get there carol is not there so I spoke to the old lady asked her where carol was said she would be back at 4 pm I asked her if she could call her she was very rude and said no I asked her why all she said what's your name company name she didn't want to hear nothing I had to say I finally talk to Carol she assured me my shirt would be ready on Friday at 4pm I again reschedule a couple of clients to be there at 4 pm guess what you got it no one there this company sucks I think I will never get my shirts back so I'm out $50 + the money I gave her up front now I have to buy 2 more shirts and whatever the other Embroidery company will charge me please people do not go here worst company ever I don't know how this company is still in service mind you I am a person who has never ever wrote a review but I had to get this out there
Jun 12th, 2019
Contact Info
- 818-781-3301
Questions & Answers
Q What is the phone number for Custom Embroidery?
A The phone number for Custom Embroidery is: 818-781-3301.
Q Where is Custom Embroidery located?
A Custom Embroidery is located at 6920 Hayvenhurst Ave, Van Nuys, CA 91406
Q What days are Custom Embroidery open?
A Custom Embroidery is open:
Sunday: Closed
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: Closed
Q How is Custom Embroidery rated?
A Custom Embroidery has a 2.6 Star Rating from 10 reviewers.
Hours
Ratings and Reviews
Custom Embroidery
Overall Rating
Overall Rating
( 10 Reviews )Kyd Steez on Google
Jeffrey Boykin on Google
Thank you so much for teaching me better about the business
Lana Sorokina on Google
I saw some bad reviews and was skeptical about using their services. Though, I still decided to try. On an initial phone call the owner lady was extremely polite, said that my order of a logo embroidery on 8 polos could be done by the next day afternoon. That was the fastest service from any other place I called. It was a great price too.
They have a wide selection of threads. I was able to pick exactly the color and quality of a thread I wanted. I ended up getting high quality, professionally done shirts, fast! The lady was so nice the whole time, that I couldn't believe someone could rate this place a 1 star.
THEY REALLY DESERVE TO BE A 5 STAR PLACE.
Treasure Thompson on Google
I never post bad reviews, but This is the most unprofessional embroidery place I ever been to, they quote reasonable prices over the phone and act like your lying when you state the quoted price upon entering. After driving over 30minutes you give up and pay their request, then they push your order back and have the audacity to not have it ready when they pushed it back! Simple 5 small logos! I will never return again! You come when they finally say it’s done.. they say 15 more minutes!! Soooo unprofessionally! Do not use this place if you need your items stat! Once completed however it was exceptionally done well.
Candelario Gastelum on Google
I went to this business because I needed 2 shirts Embroidered I found her on the net it was close by my office it was cheap so I said ok let's do this her name is Carol at first very nice lady so I paid her in full "cash" she said ok come back on Wednesday and it would be ready mind you I dropped my shirt on Wednesday so it was a week since I dropped the shirt off I go back on the following Wednesday she actually forgot but assured me it would be done Saturday I said to carol didn't know you where open on Saturdays she assured me she would be there I go back on Saturday guess what office was closed I have my own business to run I was very very mad I rescheduled 3 clients because of here and lost 1 account because of her I go back on Monday still not done it took 2 weeks to do my logos on 1 shirt unbelievable so I get the shirt back finally since I paid her in full for 2 shirts I went back to get the last shirt done when I get there carol is not there so I spoke to the old lady asked her where carol was said she would be back at 4 pm I asked her if she could call her she was very rude and said no I asked her why all she said what's your name company name she didn't want to hear nothing I had to say I finally talk to Carol she assured me my shirt would be ready on Friday at 4pm I again reschedule a couple of clients to be there at 4 pm guess what you got it no one there this company sucks I think I will never get my shirts back so I'm out $50 + the money I gave her up front now I have to buy 2 more shirts and whatever the other Embroidery company will charge me please people do not go here worst company ever I don't know how this company is still in service mind you I am a person who has never ever wrote a review but I had to get this out there
Overall Rating
Overall Rating
( 10 Reviews )Write a Review
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