Wingstop

Kind of confused I placed a phone order for a 15 peice classic and total came out to a little over 31 But when I placed an exact same online order and pay right away the total was 21??
Apr 6th, 2023

I love Wing Stop but this location is probably the worst one. Ive been to this location on three separate occasions and they always managed to get something wrong. The first time I went they gave me bone-in wings instead of boneless wings, the second time my boneless wings barley had any sauce on them and they gave me the crumbs for fries, and the most recent time I decided to Doordash my food and I got no ranch nor did I receive my drink. I recommend going to any other location besides this one as they are not paying attention to what their customers order!
Apr 4th, 2023

Recommended dishes French Fries, BBQ Lemon Pepper Louisiana Rub Original Hot and Seasoned Fries, Chicken Wings, Lemon Pepper Wings More
Feb 23rd, 2023

I ordered my food through their website and got my food delivered in a timely manner. When I pulled my food out, I did not get what I ordered which was original style wings with Ranch and a side of cheese fries. Instead, I got BONELESS wings with NO ranch and a side of fries. I'm allergic to gluten, so i can't have the breading. So I called, and they had me on hold for 20 minutes then hung up on me. I called again and their line was busy. So I started driving over there with my order and I even called them on the way but all they did was put me on hold AGAIN. Upon arriving I was STILL on hold. So I went in and let the cashier know that my order was wrong then they took my food and said they will have it remade. I asked another staff member if I will be refunded my delivery fee for the inconvenience of driving down after getting my order delivered. That's when a shift lead from another store was brought out and told me he is unable to process the refund, and all he can do is either remake the food or give me a full refund on my order. I asked for a full refund which he mentioned after that it would take 5-7 days. They did not even try offer a drink or a couple extra wings to make up for the inconvenience of driving down there. The worst customer experience I have had in my life and I will no longer bring my business here.
Feb 13th, 2023

Long story short my pick up order was made wrong 2xs. When I called a 3rd time Maria said my order would be credited back to my card in 5 business days. She lied and after calling today Rachel said Maria isn't any type of manager and has no power to do that. Like really? So you just take my money give me the wrong food 2xs then lie about giving me my money back. Maria should be fired! If it wasn't for Rachel this would be a no star review!
Feb 5th, 2023