Burger King
-
1801 Decoto Rd
Union City, California 94587 - (510) 471-2272
- Website
Hours
Chamber Rating
-
not roman numeral vix
Sorry but no. Their burgers are extremely rushed and one of the employees completely forgot about my order until I went up to the counter to asked them again. Their water dispenser is broken but there are free crowns just placed around the place.
Apr 10th, 2024 -
Bebethoi Thokchom
Mar 5th, 2024 -
J Valdez
The worst staff in the world works there, service sucks, I rather starve lol jk dont make me starve aholes
Feb 22nd, 2024 -
Ellstrom Deuel
The food is typical burger king. Decent but just barely. Sandwiches just slapped together with no attempt at symmetry. I have been at this store a number of times in the past, mainly because its near a Daiso I go to. My biggest complaint is that their customer service is abysmal. Actually its non-existent. Utterly lacking even the tiniest semblance of something you would call service. I dont think they give it a second thought. You enter the empty store and stand by the register for LITERALLY several minutes, hoping someone will acknowledge your existence and possibly take your order. You can see several people looking at you in the kitchen but no one says "Hey there's a customer at the register". They just stare at you while preparing food for the drive thru. And you wait and wait.... When the guy finally comes to the counter, he says nothing. No greeting, no "sorry for waiting", no nothing. Just like he is doing you a big favor to wait on you. Then he realizes that he cant get into the register so he has to go get a white plastic card to log in from someone else. As if this is the first time he has ever waited on a customer. Comes back to the counter. Still nothing. No apologies. Slides the card and logs in . Finally he looks at you and I give him my order - several times because apparently he cant understand the English language well enough to take an order. And I cant understand his thick Pakistani or Indian accent so we go back and forth. He makes no attempt to make himself understandable at all. In the end Im still not sure he got my order right. They dont have any napkins out for you to take. You have to ask for them and they only give you a few until you ask for a few more. The whopper is messy so you need lots of napkins. You ask for the Zesto sauce and they dont even know where they keep it so you have to show them it in the box under the counter. Clearly the owner of this store doesnt think that CUSTOMER SERVICE is a vital component of the experience. I have lived in other countries, and the first thing I try to do is to acclimate to their cultures, to fit in and respect them. These workers just bring their culture with them and make no attempt to offer customer service with a smile. Just shove the food out and ignore the customer. Its an oppressive atmosphere. Not comfortable at all. So I decided I wont be going back again. Im not going to support this nonsense with my money. I wish I could give them zero stars for service.
Feb 19th, 2024 -
Amilcar Ramos
Feb 6th, 2024
About
Burger King
There's a Burger King restaurant near you at 1801 Decoto Rd. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King restaurant in Union City, CA serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Contact Info
- (510) 471-2272
- [email protected]
- Website
Payment Methods
- CASH
Questions & Answers
Q What is the phone number for Burger King?
A The phone number for Burger King is: (510) 471-2272.
Q Where is Burger King located?
A Burger King is located at 1801 Decoto Rd, Union City, California 94587
Q What is the internet address for Burger King?
A The website (URL) for Burger King is: https://burgerking.com/store-locator/store/restaurant_1,666
Q How big is Burger King?
A Burger King employs approximately 20+ people.
Q What days are Burger King open?
A Burger King is open:
Wednesday: 6:00 AM - 11:00 PM
Thursday: 6:00 AM - 11:00 PM
Friday: 6:00 AM - 11:00 PM
Saturday: 7:00 AM - 11:00 PM
Sunday: 6:00 AM - 11:00 PM
Monday: 6:00 AM - 11:00 PM
Tuesday: 6:00 AM - 11:00 PM
Q How is Burger King rated?
A Burger King has a 3.3 Star Rating from 303 reviewers.
Hours
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Ratings and Reviews
Burger King
Overall Rating
Overall Rating
( 303 Reviews )not roman numeral vix on Google
Sorry but no. Their burgers are extremely rushed and one of the employees completely forgot about my order until I went up to the counter to asked them again. Their water dispenser is broken but there are free crowns just placed around the place.
Bebethoi Thokchom on Google
J Valdez on Google
The worst staff in the world works there, service sucks, I rather starve lol jk dont make me starve aholes
Ellstrom Deuel on Google
The food is typical burger king. Decent but just barely. Sandwiches just slapped together with no attempt at symmetry. I have been at this store a number of times in the past, mainly because its near a Daiso I go to.
My biggest complaint is that their customer service is abysmal. Actually its non-existent. Utterly lacking even the tiniest semblance of something you would call service. I dont think they give it a second thought.
You enter the empty store and stand by the register for LITERALLY several minutes, hoping someone will acknowledge your existence and possibly take your order. You can see several people looking at you in the kitchen but no one says "Hey there's a customer at the register". They just stare at you while preparing food for the drive thru. And you wait and wait....
When the guy finally comes to the counter, he says nothing. No greeting, no "sorry for waiting", no nothing. Just like he is doing you a big favor to wait on you. Then he realizes that he cant get into the register so he has to go get a white plastic card to log in from someone else. As if this is the first time he has ever waited on a customer. Comes back to the counter. Still nothing. No apologies. Slides the card and logs in . Finally he looks at you and I give him my order - several times because apparently he cant understand the English language well enough to take an order. And I cant understand his thick Pakistani or Indian accent so we go back and forth. He makes no attempt to make himself understandable at all. In the end Im still not sure he got my order right.
They dont have any napkins out for you to take. You have to ask for them and they only give you a few until you ask for a few more. The whopper is messy so you need lots of napkins. You ask for the Zesto sauce and they dont even know where they keep it so you have to show them it in the box under the counter.
Clearly the owner of this store doesnt think that CUSTOMER SERVICE is a vital component of the experience.
I have lived in other countries, and the first thing I try to do is to acclimate to their cultures, to fit in and respect them. These workers just bring their culture with them and make no attempt to offer customer service with a smile. Just shove the food out and ignore the customer.
Its an oppressive atmosphere. Not comfortable at all.
So I decided I wont be going back again. Im not going to support this nonsense with my money. I wish I could give them zero stars for service.
Amilcar Ramos on Google
Overall Rating
Overall Rating
( 303 Reviews )Write a Review
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