Banc of California

Some of the employees are nice other then the fact that there disorganized went to pay my rent one person tell me I can pay cash to the account then another tells me I need a cashiers check so it becomes a hit or miss here and honestly it gets annoying
Apr 3rd, 2022

If i could give it a zero i would, customer service sucks, they talk to you like you are asking them for a favor, they are lazy and won't do their job...Came in to cash a check because my boss uses them, didn't even want to bother to call and verify a signature because it "didn't match the signature in the system" and said since i dont have a membership i am not even considered her customer Her name is Megan and should definitely not be working in customer service. She is out of her mind if she thinks I would want to open a bank account with that kind of customer service
Nov 4th, 2020

An absolute debacle of a bank.It's obvious that they don't want anyone's business.If you use "the internets", good luck. Because the simplest chore of logging-in has been made overly complicated and difficult. IT's MADDENING!On my phone it's asking me for an Activation Key. I go to the help button to learn what the F that is. It says "Enter the 8 digit activation key provided by your financial institution." Great! Where the F to I find it?! I have no idea.And where's the option, that other banks give, to re-send whatever I need to login, to my email or text? There isn't one!On my PC, it asks for TWO different login names. These names have been issued to me by the bank. They can't be customized so that I can remember them. AND, my browser can't fill them in for me, like it can for my other bank accounts online. So I have to refer to my "cheat sheet" that I have with these strange login names every time I want to login!Then I have to recognize a picture, then enter my password.But, the password is never right (even though I update my cheat sheet with the new one every time). So I have to reset it every time. So they have to send me a temp password through text. But does the text come? NO! 15 minutes later I'm still waiting for it!If you do finally login, you're greeted to a website straight out of 2005.Excuse my French, but F this bank!They obviously don't care about you and your online experience.
Nov 2nd, 2020

From Quaker City to Banco Popular with at least Walmart locations, then Banc of California with limited spots and rude service. LETS BE BLUNT. F-THIS, TAKING MY ACCOUNT ELSE WHERE. The employee copped attitudes with the wrong customer. So I had to smack the wannabe security guard for not minding their business. Mind your business next time. Don't start nothing, there won't be nothing.
Jun 29th, 2020

Feb 27th, 2020