DCH Toyota of Torrance Service Center

Jan 2nd, 2023

Be careful dealing with the service center for a major repair. My car was overheating there diagnostic said the head gasket had failed. There solution rebuild the engine, new water pump, radiator. 2 weeks after I get the car back the same overheating is back. Turns out they completely missed the real cause of the overheating. And offered no type of refund for the unnecessary repairs from the first time. They did not charge for the second repair which was way less expensive than the first. Get a second opinion if you need any major engine repairs before letting them do the repairs. Service: Auto engine diagnostic
Dec 11th, 2022

My car is now driving like a dream!!! The 60k checkup was worth it. Coby was a great advisor. Thanks for giving my car that new car feeling again!
Nov 9th, 2022

Oct 20th, 2022

Took my car in for maintenance for the first time at this location, and I will definitely not come back. The tech that took my car to do maintenance took his time looking at my car before taking it in with one of his buddies (because I have aftermarket parts I guess). When my car started to leave, he sped up for no reason to where it was going (feet ahead where it was going to get worked on). Then when my car was taken and I was unable to see it, I heard my car getting reved multiple times (I have an aftermarket exhaust so I heard it was my car). I immediately went to get my car back and confronted the individual about his behavior. Took my car back and reported it to the manager. Supposedly, cameras would be checked, and the individual would be spoken too about his behavior. Nothing else was done except noting the incident and leaving. I would not take my car back at this location, and I would suggest not taking yours. Who knows what these boys are doing with your car when you can't see. I definitely will not tolerate having someone doing what they did to my car. I hope that unprofessional behavior gets taken care of.
Dec 20th, 2022