Chamber of Commerce

      Val Surf

      ( 60 Reviews )

      Val Surf
      • 3055 Thousand Oaks Blvd
        Thousand Oaks, CA 91362
      •   805-497-1166
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      Hours

      Tuesday:
      10:00 AM - 6:00 PM
      Wednesday:
      10:00 AM - 6:00 PM
      Thursday:
      10:00 AM - 6:00 PM
      Friday:
      10:00 AM - 6:00 PM
      Saturday:
      10:00 AM - 6:00 PM
      Sunday:
      10:00 AM - 6:00 PM
      Monday:
      10:00 AM - 6:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.9 - (60 reviews)
      38
      6
      2
      1
      13
      Read Our 60 Reviews

      Chamber Rating

      3.9 - (60 reviews)
      38
      6
      2
      1
      13
      › ‹
      • William Poland

        Customer service was excellent and prompt in answering my questions. I ordered online and delivery was on time and in good condition. Overall so stoked because I couldnt find this board in stock anywhere else.
        Feb 21st, 2024

      • Jacob Anderson

        Hard to shop local at stores youve been loyal to when they charge for customer service. I went in to try on and learn more about Burton step on boots and bindings and they told me it would cost 30$ just to try them on if I dont purchase that day. They had a limited stock with limited options to even purchase from.
        Dec 28th, 2023

      • Scuba Steve


        May 2nd, 2023

      • Marcos Smith

        So stoked on this shop! Zane and Blake where a huge help! Thanks
        Feb 28th, 2023

      • Brittany M.

        Everyone in this store is literally incompetent. And I feel bad for the owner whoever it is who pays 7 people to work in a store and not one can ever ask if you need help or answer a single question. Economically doesn't make sense, mam or sir, whoever owns this store you need max two to three competent people working on the floor who actually assist customers given the foot traffic here. Your payroll is too high for what you're getting. And when you do ask for help it's nearly like talking to a four year old.
        Jan 21st, 2023

      Read Our 60 Reviews

      About
      Val Surf

      Val Surf is located at 3055 Thousand Oaks Blvd in Thousand Oaks, California 91362. Val Surf can be contacted via phone at 805-497-1166 for pricing, hours and directions.

      Contact Info

      •   805-497-1166

      Questions & Answers

      Q What is the phone number for Val Surf?

      A The phone number for Val Surf is: 805-497-1166.

      Q Where is Val Surf located?

      A Val Surf is located at 3055 Thousand Oaks Blvd, Thousand Oaks, CA 91362

      Q What is the internet address for Val Surf?

      A The website (URL) for Val Surf is: https://valsurf.com/

      Q How big is Val Surf?

      A Val Surf employs approximately 20+ people.

      Q What days are Val Surf open?

      A Val Surf is open:
      Tuesday: 10:00 AM - 6:00 PM
      Wednesday: 10:00 AM - 6:00 PM
      Thursday: 10:00 AM - 6:00 PM
      Friday: 10:00 AM - 6:00 PM
      Saturday: 10:00 AM - 6:00 PM
      Sunday: 10:00 AM - 6:00 PM
      Monday: 10:00 AM - 6:00 PM

      Q How is Val Surf rated?

      A Val Surf has a 3.9 Star Rating from 60 reviewers.

      Hours

      Tuesday:
      10:00 AM - 6:00 PM
      Wednesday:
      10:00 AM - 6:00 PM
      Thursday:
      10:00 AM - 6:00 PM
      Friday:
      10:00 AM - 6:00 PM
      Saturday:
      10:00 AM - 6:00 PM
      Sunday:
      10:00 AM - 6:00 PM
      Monday:
      10:00 AM - 6:00 PM

      Related Categories

      Ratings and Reviews
      Val Surf

      Overall Rating

      Overall Rating
      ( 60 Reviews )
      38
      6
      2
      1
      13
      Write a Review

      William Poland on Google

      image Customer service was excellent and prompt in answering my questions. I ordered online and delivery was on time and in good condition. Overall so stoked because I couldnt find this board in stock anywhere else.

      Business Response on Google Mar 6th, 2024
      Hi William, Thank You for taking the time to write this great review. Happy to hear we had the board you were looking for! See you soon! -Brandon.

      Jacob Anderson on Google

      image Hard to shop local at stores youve been loyal to when they charge for customer service. I went in to try on and learn more about Burton step on boots and bindings and they told me it would cost 30$ just to try them on if I dont purchase that day. They had a limited stock with limited options to even purchase from.

      Business Response on Google Dec 26th, 2023
      Hi Jacob,There must be some sort of miscommunication on our part here and I apologize for that. The only time we ever charge for boot fitting is when the customer has purchased elsewhere and we are heat molding that boot for them or, in very rare cases, the customer states that they are going to purchase online/elsewhere and they want to try on the boots with us so they know what size to buy. Even then we state that we will match any price online while providing the boot fitting service at no charge. This is also why we carry so many options (Vans, Burton, Salomon, 32, DC) to make sure we get our customers into the best fitting boots possible and for them specifically. We often say that boot fitting is the most important part and to take your time to get it right.Is there any way you can possibly call me directly and let me know specifically what happened? If not, I totally understand your frustration here and I’m sorry for the terrible experience you had with us. Thank You - Brandon (818)769-6977.

      Scuba Steve on Google

      image

      Marcos Smith on Google

      image So stoked on this shop! Zane and Blake where a huge help! Thanks

      Brittany M. on Yelp

      image Everyone in this store is literally incompetent. And I feel bad for the owner whoever it is who pays 7 people to work in a store and not one can ever ask if you need help or answer a single question. Economically doesn't make sense, mam or sir, whoever owns this store you need max two to three competent people working on the floor who actually assist customers given the foot traffic here. Your payroll is too high for what you're getting. And when you do ask for help it's nearly like talking to a four year old.

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 60 Reviews )
      38
      6
      2
      1
      13

      Write a Review

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